Resource management process

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The resource plan is the key to understanding how resource management works.

    Important:
    Resource plans in Resource Management will no longer be available for new customers from future releases.

    You're encouraged to work on resource assignments which offers more flexibility using Resource Management Workspace or Project Workspace.

    For more information about migrating from resource plans to resource assignments, see Migration of resource plans, operational resource plans, and cost plans.

    Which approach applies to you?

    Table 1. Resource Plans vs. Resource Assignments
    Criteria Resource Plans (classic) Resource Assignments (current)
    When to use You're an existing customer who has not yet migrated to resource assignments. You're a new customer, or an existing customer who has migrated or is migrating to resource assignments.
    Workspace Classic Resource Management modules (Resource > Resource Plans) Resource Management Workspace or Project Workspace
    Key features Group-based allocation, request/confirm/allocate workflow Direct resource assignment, auto/manual distribution, inline approval, heatmap views
    Documentation Resource Plans topics in this section Resource Management Workspace documentation

    For detailed migration guidance, see Migrate from resource plans to resource assignments.

    A user with the resource_user role can be a resource requester. Project managers are used as resource requesters in many examples because they typically have the resource_user role and work on the planning for a project's execution.

    A resource requester creates a resource plan to request user or group resources for tasks. Any type of task, such as a change request, a task in the Agile scrum process, or a project task can be added to a resource plan.

    After a resource plan is submitted, a resource manager reviews the plan, confirms the resources, and finally allocates resources for the plan. Once the resource plans are approved, the resources begin work.