---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-business-management

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Item milestone errors in Strategic Planning Workspace

# Item milestone errors in Strategic Planning Workspace {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Learn about the scenarios when the planning item milestones on the portfolio plan roadmap or free-form roadmap can be in an error state in Strategic Planning Workspace.

An item milestone can fall out of the approved start or end dates of the item when you reschedule the existing planning item.

When you reschedule a planning item on the roadmap, the due dates of its milestones don't change. So, if the due date of a milestone is falls outside the item's date range, the indicator for that out-of-range
milestone is hidden and moved to an error state. Indicators for milestones that are still within the item's date range are visible.  
The milestones that are out of sync with the item's schedule can be viewed from the Milestones tab on the side panel. From the side panel, you can edit and adjust the due date of the milestone to reflect the change of plans. See [Update roadmap item milestones](https://www.servicenow.com/docs/6kdrUsMUefmmfxMg57OS9g "Update or delete the milestones that you added to your planning items (such as demands, epics, or programs) so that they reflect any change of plans.").  
Note:  
You can't update a project milestone from the roadmap view. Updating project milestones may impact the associated cost and resource plans of the project. So, it's recommended to update project milestones using Project Workspace in Project Portfolio Management (PPM).
**Related concepts**   

* [Dependencies display on the roadmap in Strategic Planning Workspace](https://www.servicenow.com/docs/TX8DIyqsjiwvGsLITsu1GA "Improve the efficiency of identifying the relationships between your planning items by choosing how the dependencies are displayed on the roadmap view.")  
**Related tasks**   

* [Add dependencies for roadmap items](https://www.servicenow.com/docs/Aiy9znmUaX5uAXKlPlKylA "Create dependencies and visualize relationships between planning items of your portfolio or free-form roadmap, so that you can adjust their scheduling.")
* [Update roadmap item dependencies](https://www.servicenow.com/docs/w8k0TmMcuGpI9Epwm6~yXg "Update or delete the dependencies for the planning items on your roadmap so that they reflect any change of plans.")