---
sourceDocument: Brazil Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-business-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Stale targets

# Stale targets {#ariaid-title1}

Release version: Brazil  
Updated October 28, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
A target with breakdowns becomes stale when its stored breakdowns no longer match the goal calendar. A stale target can't be changed until its check-in frequency is cleared.

A goal target has breakdowns that split its value by period, for example by month, quarter, or fiscal period.

## When a target becomes stale {#stale-targets__when-a-target-becomes-stale}

The following calendar changes can leave a target stale. These changes apply only when the target has breakdowns and its stored breakdowns no longer match the goal calendar set in the system property:

* The goal calendar switches between Gregorian and fiscal.
* The fiscal calendar type changes.
* Fiscal periods are regenerated or deleted.

A target can also be stale when its check-in frequency is not supported by the calendar. For example, a target with a period frequency becomes stale after the calendar switches to Gregorian. A target whose frequency is supported by both calendars can also become stale when its breakdowns don't match the regenerated periods.

## What a stale target blocks {#stale-targets__what-a-stale-target-blocks}

A stale target can't be changed. Its value and its structure are locked until the target is reset. The target form shows a message that explains the lock and asks the user to contact the administrator.

Targets that are stale are shown with locked rows and empty breakdown cells in the goals list.

## Targets that never become stale {#stale-targets__what-is-not-stale}

A target with the check-in frequency set to None is never stale after a calendar change, because it has no breakdowns. A target with the legacy fortnightly frequency is never stale either. Milestones are
not stale.

## How to clear a stale target {#stale-targets__how-to-clear-a-stale-target}

A stale target can be recovered in one of two ways: by running the reset job, or by duplicating the target. An administrator runs the scheduled job Goal calendar alignment - Reset check-in frequency for stale targets, which clears the check-in frequency of the stale targets. The owner then selects a frequency again, which rebuilds the breakdowns
to match the calendar. Alternatively, a goal owner or target owner can duplicate the stale target and set a check-in frequency on the copy. The copy doesn't include the remarks, work notes, or history of the stale target. For reset steps, see [Reset the check-in frequency of stale targets](https://www.servicenow.com/docs/XUmiTj5iKnOiRBe6yu5bMg "Clear the check-in frequency of stale targets in a date range after a goal calendar change, so that the owners can select a frequency again.").
**Related tasks**   

* [Duplicate a goal or target](https://www.servicenow.com/docs/3Lv0BZKSXWx4sc84smowGA "Create a copy of an existing goal or target to align goals with your organizational strategic priorities. If the goal or target you want to create is similar to an existing one, duplicating the existing record saves your time.")