---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Strategic Planning

# Strategic Planning {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Strategic Planning Workspace (SPW) enables you to manage enterprise strategy and goals, product feedback, portfolio planning, and enterprise agile planning for your organization. Evaluate product performance,
align work with strategy, and scale your Agile framework from a single workspace.
Check your entitlements to determine whether you have access to Strategic Planning Workspace.

Explore the generative AI features available in the Strategic Planning application, including the Multi-Feedback Summarization skill to generate summaries of one or more feedback items, the Planning Item Gen AI Docs skill to generate a summary of selected text
in Docs, and the Target Generation skill to generate targets for goals.

[Installing Strategic Planning](https://www.servicenow.com/docs/V70Uuc8AdrdPxF5RphOwjw "Install the Strategic Planning application from ServiceNow Store if you have the admin role.") also installs Strategy and Goals, Product Feedback, Demands, Portfolio Planning, and Enterprise Agile Planning features. Access to these
features is based on the user roles assigned. Learn more about these features in the following sections.

## Get started {#alignment-planner-workspace-landing-page__section_zgz_2vl_2tb}

|-|-|-|-|-|-|-|
| [Strategy and Goals](https://www.servicenow.com/docs/HMdfYtdw5tm5OrjQ_XrsbQ "Strategy and Goals in Strategic Planning Workspace enables your organization to create boards and manage your strategic plans, priorities, goals, and targets to drive business outcomes.") | [Feedback](https://www.servicenow.com/docs/vjA8dgxK5xxIXp87GtJE0w "Build a customer-centric feedback management system and optimize the process of creating and associating feedback and product ideas with Feedback application.") | [Demands](https://www.servicenow.com/docs/e0MYToktAN3jvmfi6RSjhA "Next Experience for Demand Management enables you to create, evaluate, and prioritize demands throughout the demand life cycle.") | [Portfolio Planning](https://www.servicenow.com/docs/bM40E1kWLiSRFlThKW7eWg "Portfolio Planning in Strategic Planning Workspace helps product and portfolio managers align work with strategy across the organization, while facilitating Agile transformation by combining traditional and agile work streams.") | [Enterprise Agile Planning](https://www.servicenow.com/docs/TvaxP~KMLnbcwpA2lb4PEQ "ServiceNow Enterprise Agile Planning helps streamline communication and collaboration between teams, and drive coordination with diverse teams. Using an intuitive workspace, scale your Agile framework across the organization with flexible work and team structure configurations.") | [Dashboards](https://www.servicenow.com/docs/zGEzzBh12egi9l11~WzM3A "Dashboards in Strategic Planning Workspace help product and portfolio managers monitor performance, track progress, and make informed decisions related to ideas, feedback, strategy, planning, and execution.") | [RIDAC](https://www.servicenow.com/docs/WQQ4nPWFdUyYVl74wlaArw "RIDAC (Risk, Issue, Decision, Action, Change) in Strategic Planning Workspace gives you complete control over planning uncertainties across your entire organization. Create, track, and manage risks, issues, decisions, actions, and changes—from individual planning items and strategic goals to agile teams and portfolios. Get a unified view across your entire planning hierarchy, stay aligned with organizational strategy, and make informed decisions at every level.") |
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## Troubleshoot and get help {#alignment-planner-workspace-landing-page__section_lg1_cgj_4rb}

* Ask or answer questions in the [Strategic Portfolio Management forum on the
  ServiceNow Community](https://community.servicenow.com/community?id=community_forum&sys_id=7d291a2ddbd897c068c1fb651f9619da)
* [Search the Known Error Portal for known error
  articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
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