Issue form

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The issue form enables you to create an issue for a demand.

    Table 1. Issue form
    Field Description
    Number System-generated ID number with a configurable prefix.
    State Current state of the issue. Issues are created in the Open state.
    The available values are:
    • Pending
    • Open
    • Work in Progress
    • Closed Complete
    • Closed Incomplete
    • Closed Skipped
    Priority Urgency and importance of the issue based on the possible impact. Issues are created with Low priority.
    The available values are:
    • Critical
    • High
    • Moderate
    • Low
    • Planning
    Estimated cost Estimated cost generated by the issue.
    Impact Impact of the issue on the demand. Issues are created with Low impact.
    The available values are:
    • High
    • Medium
    • Low
    Due date Requested date for issue resolution or closure.
    • If the issue has an assigned resource, the due date is for resolving the issue.
    • If the issue isn’t assigned to any resource, the due date is for closing or addressing the issue.
    Assigned to Resource assigned to work on the issue.
    Parent Demand associated with the issue. This field is auto-populated.
    Short description Brief summary of the issue.
    Description Brief description of the issue and its impacts on the demand.
    Work notes Information about the issue.