---
sourceDocument: Brazil Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-business-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Reset a demand to draft state

# Reset a demand to draft state {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reset a demand to the Draft state when it has been moved past that state unintentionally or when changes to it are required. A demand can be reset to Draft until an entity is created from it or it has reached the Qualified
state.

## Before you begin

Role required: it_demand_manager

## About this task

When a demand is set back to the Draft state:

* All score values in the Assessment Results tab are reset to default values.
* All active assessments for the demand are cancelled. The system triggers new assessments when the demand moves to the Screening state and if the Assessment Required field on the demand form is set to true. If smart assessments is enabled for the demand and it already has classic (non-smart) assessments on it, the reset is treated as a fresh assessment flow. Any open classic assessments are canceled, and a new smart assessment is triggered when the demand next reaches Screening. For more information, see [Assess demands with smart assessments](https://www.servicenow.com/docs/PVDMgnsOtnARR0uLLMkytg "Smart assessments automatically gather structured, weighted feedback from a demand's stakeholders and scores the demand. Demand managers can qualify demands offhand and track every assessment from a single place.").
* All resource assignments are removed. Only the resource plans that don't have any reported active hours are available for allocation.

## Procedure

1. Navigate to WorkspacesStrategic Planning Workspace.
2. Select the Demands icon ![]().
3. Open a demand from the List page.
4. Select Details from the navigation menu.
5. Select Reset to Draft.  
   A confirmation message appears if the demand has any of the following.
   * Active assessments pending with stakeholders.
   * Resource assignments created for the demand.
   {#reset-a-demand-to-draft-state-dw__ul_trb_z2z_zcb}
6. **Optional:** Select the check box to replan the allocated resource plans that have no actual hours reported.
7. Select OK.
{#reset-a-demand-to-draft-state-dw__steps_gxk_psh_xjc}

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