---
sourceDocument: Brazil Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-business-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Use

# Using RIDAC in Strategic Planning Workspace {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Using RIDAC in Strategic Planning Workspace

RIDAC (Risks, Issues, Decisions, Actions, Changes) in Strategic Planning Workspace offers a centralized home page to access and filter all RIDAC items across your strategic planning portfolio.
It enables you to manage planning uncertainties and dependencies efficiently by providing multiple filtering tabs based on your role and planning scope, including project, portfolio, and program levels.
This centralized approach helps maintain visibility on risks and issues relevant to your responsibilities.
Show full answer Show less  

## Roles and Access

* **Read Access:** Requires the `snalignws.ridacreadonly` role.
* **Edit Access:** Requires the `snalignws.ridacuser` role.

Your visibility to RIDAC items depends on your user permissions and role assignments linked to the underlying planning items.

## RIDAC Home Page and Filtering Tabs

The RIDAC home page organizes RIDAC items into four main tabs to focus on relevant risks and issues:

* **All RIDAC:** Displays every accessible RIDAC item across all planning types (projects, demands, features, product areas, etc.) for a comprehensive portfolio-wide view.
* **Project RIDAC:** Filters for RIDAC items related specifically to project planning items.
* **RIDAC by Portfolio:** Shows risks, issues, and decisions at the portfolio level, including roll-ups from execution items.
* **RIDAC by Program:** Displays program-level risks, issues, and decisions, including those rolled up from execution items within programs.

## Practical Use and Benefits

* **Create RIDAC Items:** You can create and link RIDAC records directly to projects, demands, epics, features, custom planning items, portfolio goals, or Enterprise Agile Planning (EAP) iterations.
* **Manage Planning Risks and Dependencies:** RIDAC supports tracking cross-project impacts, iteration-level execution challenges, and goal-level planning uncertainties.
* **Export Capability:** Filtered RIDAC lists can be exported to Excel, PDF, CSV, or JSON for easy sharing with stakeholders via direct download or email.

## Key Outcomes

Using RIDAC in Strategic Planning Workspace empowers ServiceNow customers to maintain comprehensive oversight of risks, issues, decisions, actions, and changes across multiple planning scopes. This enables more informed decision-making, better risk management, and clearer communication across project, program, and portfolio levels, enhancing overall strategic planning effectiveness.  
Access and filter risks, issues, decisions, actions, and changes from a centralized RIDAC home page. Use multiple filtering levels organized by planning scope to focus on the RIDAC items most relevant to your role.

## Roles required for using RIDAC {#using-ridac-spw__section_x1f_zgp_43c}

{#using-ridac-spw__table_y1f_zgp_43c__entry__2}

| Access level | Required role |
|-|-|
| Read access to RIDAC | sn_align_ws.ridac_read_only |
| Edit access to RIDAC | sn_align_ws.ridac_user |
[ ]

{#using-ridac-spw__table_y1f_zgp_43c}

## Overview of RIDAC home page {#using-ridac-spw__cf-using-parent-workflow}

The RIDAC home page provides a centralized view of all risks, issues, decisions, actions, and changes across your strategic planning portfolio. The interface is organized into four filtering tabs, each designed to help different
roles quickly locate and focus on the RIDAC items most relevant to their planning responsibilities.

The RIDAC home page offers multiple filtering tabs to accommodate different roles and planning scopes. Project managers, portfolio managers, and program managers each need focused views of planning risks and issues. By providing
separate tabs for project, portfolio, and program contexts---alongside a comprehensive all-items view---the interface makes it easier to filter and analyze RIDAC items relevant to your specific planning responsibilities.

**Access and Visibility:** Each RIDAC tab displays only the items you have access to based on your user permissions and role assignments. Your visibility is determined by your access to the underlying planning items and their
associated RIDAC records.  
The four RIDAC filtering tabs are:

* All RIDAC --- Displays every risk, issue, decision, action, and change that you have access to across your entire planning portfolio. This view includes RIDAC items created on all planning item types---projects, demands, features, product areas, and more. Use this tab for a comprehensive overview of all planning uncertainties and dependencies you're responsible for, regardless of their planning scope or parent type.
* Project RIDAC --- Shows only RIDAC items created on project planning items. Use this tab when you want to focus on risks, issues, decisions, actions, and changes specific to projects without viewing items from other planning item types.
* RIDAC by Portfolio --- Displays risks, issues, and decisions at the portfolio level. These are created for execution items within the portfolio or roll up from them. All items shown have a portfolio as the top-level parent. Use this tab to review portfolio-level risks, decisions, and cross-project impacts.
* RIDAC by Program --- Displays risks, issues, and decisions at the program level. These are created directly on the program or roll up from execution items within the program. All items shown have a program as the top-level parent. Use this tab to review program-level risks, decisions, and interdependencies.
{#using-ridac-spw__ul_y55_vqr_ckc}

## Using RIDAC {#using-ridac-spw__cf-using-more-info}

Using RIDAC in Strategic Planning Workspace allows you to manage planning risks, issues, decisions, actions, and changes across your entire portfolio hierarchy. You can view RIDAC items from a centralized home page with multiple filtering options, or create new RIDAC items directly from planning items (projects, demands, epics, features, and custom planning items), strategic goals, or EAP iterations. Whether you're tracking cross-project impacts at the portfolio level or managing iteration-level execution challenges, RIDAC helps you maintain visibility of planning uncertainties and dependencies throughout your organization.

* [View RIDAC records for planning items, goals, or EAP](https://www.servicenow.com/docs/IcaZT8MRLTit7nlBwIy_KQ "Access and view risks, issues, decisions, actions, and changes from the RIDAC home page. Filter RIDAC records by planning scope and type to focus on the items relevant to your needs.")

  View different RIDAC records by planning scope (All RIDAC, Project RIDAC, RIDAC by Portfolio, or RIDAC by Program) from a single centralized view.
* [Create RIDAC for a planning item](https://www.servicenow.com/docs/j~AhLsm~uPvVkJpy5wywOQ "Create a Risk, Issue, Decision, Action, or Change item and associate it with a planning item in the Strategic Planning Workspace.")

  Create and associate Risk, Issue, Decision, Action, or Change items directly with planning items (projects, demands, epics, features, or custom planning items) to manage planning uncertainties and dependencies.
* [Create RIDAC for a goal](https://www.servicenow.com/docs/JhDLTq3rpePvZgFHUfWWcQ "Create a Risk, Issue, Decision, Action, or Change item and associate it with a portfolio plan goal or a goal that is part of a board (Strategy and Goals).")

  Create and associate Risk, Issue, Decision, Action, or Change items directly with portfolio plan goals or goals on a board (Strategy and Goals) to manage goal-level planning challenges.
* [Create RIDAC for an EAP iteration](https://www.servicenow.com/docs/CWTBFlQ4nuVaSEXJCWPeYw "Create a Risk, Issue, Decision, Action, or Change item and associate it with an Enterprise Agile Planning (EAP) iteration.")

  Create and associate Risk, Issue, Decision, Action, or Change items directly with Enterprise Agile Planning (EAP) iterations to manage iteration-level planning risks and agile
  execution challenges.
* [Export RIDAC list](https://www.servicenow.com/docs/bn0hk_GKRzVJoQRRiSM5FQ "Export a filtered list of RIDAC records to Excel, PDF, CSV, or JSON format. You can download the file directly or send it via email to share RIDAC information with stakeholders.")

  Export a filtered list of RIDAC records to Excel, PDF, CSV, or JSON format. You can download the file directly or send it via email to share RIDAC information with stakeholders.
{#using-ridac-spw__ul_k42_yvx_ckc}