Supported platforms for Agent Client Collector auto-upgrade
Operating systems and package types supported for Agent Client Collector auto-upgrade, and the minimum agent version required.
The minimum agent version for upgrade eligibility is 2.7.0 on all platforms. Agents on unsupported platforms are skipped with error code ACC-5005.
| Operating system | Package type | Requirements |
|---|---|---|
| Windows | MSI | Agent must run as the SYSTEM account. |
| Linux — Red Hat, CentOS, Oracle, Rocky, Alma, CentOS Stream | RPM | Agent must run as root or have full sudo access. For information on configuring sudo access, see Install Agent Client Collector on a Linux system. |
| Linux — Ubuntu, Debian, GNU/Linux | DEB | Agent must run as root or have full sudo access. For information on configuring sudo access, see Install Agent Client Collector on a Linux system. |
| macOS — Intel (x64) | PKG | Agent must run as root or have full sudo access. For information on configuring sudo access, see Manually install Agent Client Collector on macOS. |
| macOS — Apple Silicon (ARM64) | PKG | Architecture is detected automatically. Agent must run as root or have full sudo access. For information on configuring sudo access, see Manually install Agent Client Collector on macOS. |
Non-supported platforms
Auto-upgrade is not supported on Linux SuSE, Solaris, or AIX. Agents on these platforms are skipped during upgrade runs and generate error code ACC-5005. To upgrade agents on unsupported platforms, manually install the new version on the agent host.
Required agent permissions
Agents must run with elevated privileges on the host to perform a self-upgrade:
- Windows: SYSTEM account
- Linux: root user or sudoers file configuration with full sudo access
- macOS: root user or sudoers file configuration with full sudo access