---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Configure a websocket endpoint

# Configure a websocket endpoint {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure a websocket to enable the endpoint to provide web access from the MID Server to the Agent Client Collector (ACC).

## Before you begin

Role required: agent_client_collector_admin

## About this task

For added security, ensure that MID Servers deployed for the Agent Client Collector aren't deployed for other components.

## Procedure

1. Navigate to AllAgent Client CollectorDeploymentMID Servers.
2. Select a MID Server.
3. Select the ACC Websocket Endpoints tab on the bottom of the page.
4. Select New.
5. Configure the fields on the page.  
   {#acc-configure-websocket-endpoint__table_wwz_lfg_j1c__entry__2}

   | Field | Description |
   |-|-|
   | Name | Enter a descriptive name for the websocket endpoint. |
   | MID Server | The name of the selected MID Server. |
   | Short description | Optionally, enter a short description for the websocket endpoint. |
   | Accessible IP address | Apply an external/public IP when the MID Server has an internal IP that is not accessible from an agent. Used for cloud solutions with an agent that has access only to the MID Server's public IP. If the MID Server and all agents are in the same Virtual private cloud (VPC), this field can be left empty. |
   [Table 1. ACC Websocket Endpoint page]

   {#acc-configure-websocket-endpoint__table_wwz_lfg_j1c}
6. In the Related Links section, select Start to activate the websocket endpoint.

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