---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

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workflow :

    - Technology


---

# Configuring ACC with a MID Server

# Configuring Agent Client Collector with a MID Server {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the Agent Client Collector with a MID Server to enable communication between network servers and the ServiceNow instance.
* **[Configure an Agent Client Collector with a MID Server using a single-line command](https://www.servicenow.com/docs/6~Z7En_Snl6~La6yMP_EiQ)**   
  Use a single-line command to set up an Agent Client Collector with a MID Server. You can also use the single-line command to migrate agents with MID-less configuration to be used with a MID Server.
* **[Configure the websocket server on the MID Server](https://www.servicenow.com/docs/4XDDw8jpbR~c3~~Wd43ERg)**   
  Configure the websocket server on MID Servers to enable connections from agents to the MID Server. You can configure only one websocket server per MID Server.
* **[Configure a websocket endpoint](https://www.servicenow.com/docs/70ElsVfUrOxlY_yXD6zWyg)**   
  Configure a websocket to enable the endpoint to provide web access from the MID Server to the Agent Client Collector (ACC).
* **[Configure the frequency of updating the agent MID Server list](https://www.servicenow.com/docs/OK1cN7_ykhxDsk24UUy4qQ)**   
  By default, the list of MID servers connected to agents is updated once daily. If you have a dynamic environment that adds MID servers frequently, you may want to schedule updates more often, or execute the job on demand.
* **[Enable Agent Client Collector monitoring on the MID Server](https://www.servicenow.com/docs/OamP75O4TSHKEYEefX7yFA)**   
  Enable Agent Client Collector monitoring on the MID Server by configuring the Agent Client Collector framework (ACC-F) and Metric Intelligence extensions in a single action. Enabling Agent Client Collector monitoring also enables monitoring on agents connected to the MID Server.
* **[Automatic MID Server selection](https://www.servicenow.com/docs/oi86DDWKeGrmWMAhbitIRQ)**   
  Automatic selection of MID Servers ensures that each agent uses the most efficient available MID Server.