---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Pause ACC data collection

# Pause Agent Client Collector data collection {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
If CPU consumption on your server is getting too high, you can manually turn off the Agent Client Collector data collection. This pauses all checks performed by the agent, except for the agent's keep alive messages.

## Before you begin

Role required: agent_client_collector_admin

## Procedure

1. Navigate to AllAgent Client CollectorAgents.  
   The Agent Client Collectors page appears, displaying the list of configured agents.
2. Select the checkbox next to the relevant agents.
3. In the Actions on selected rows... dropdown, select Pause data collection to pause data collection on the agents (Data Collection = Off (manual)).  
   Select Resume data collection to resume data collection on the agents.

   Alternatively, you can set the status of an agent by selecting the agent and in the Related Links section, select the Pause data collection link to pause data collection on the
   agent. To resume data collection on the agent, select the Resume data collection link.

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