---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Agent Client Collector

# Agent Client Collector {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Agent Client Collector is an agent that is installed on
infrastructure components. The Agent Client Collector is built on a Sensu
framework which enables you to adopt and extend monitoring checks from the community. It
executes commands on the machines it is installed on and sends output data to the ServiceNow® instance via the MID Server, storing events and
metrics in the relevant database.
Watch this video for an overview of how the Agent Client Collector works.

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| [Preparing for Agent Client Collector implementationFollow the steps described in the planning and deployment checklists to ensure successful Agent Client Collector deployment.](https://www.servicenow.com/docs/Vrqmn~IrtmACHS~JiEIFWw "Successful Agent Client Collector (ACC) implementations, especially involving large numbers of endpoints or servers, require careful deployment. When proceeding with a large-scale ACC deployment, follow the steps described in the planning and deployment checklists.") | [Exploring Agent Client CollectorAnalyze CI data sent to the instance, and provide data to other Agent Client Collector applications.](https://www.servicenow.com/docs/hiIcHyYUx1niXG7QgS12VA "The Agent Client Collector Framework (ACC-F) is a powerful solution for monitoring the performance and health of infrastructure components by using agents installed on servers and devices. It collects and sends critical system data to ServiceNow for analysis, enabling proactive management and troubleshooting of Configuration Items (CIs).") | [Agent Client Collector server deploymentConnect agents directly to the ServiceNow® cloud using a MID Server or ITOM Cloud Services (ICS).](https://www.servicenow.com/docs/bqutJ9dsvAewn1Zw5jqhlg "When deploying the Agent Client Collector, perform deployment and management tasks on your environment's servers.") | [Agent Client Collector endpoint deployment Connect agents directly to the ServiceNow® cloud using ITOM Cloud Services (ICS).](https://www.servicenow.com/docs/ojzc2HWPS1iVpka4tVMlLw "When deploying the Agent Client Collector, perform deployment and management tasks on your endpoints.") |
| [Agent Client Collector shared deployment Deploy selected Agent Client Collector components on both servers and endpoints.](https://www.servicenow.com/docs/ZCOZJYM2uX0pdcph_igvbw "When deploying the Agent Client Collector, there are components which are shared between servers and endpoints.") | [Agent Client Collector Log AnalyticsStream log data from Linux and Windows hosts to a ServiceNow instance.](https://www.servicenow.com/docs/t3Tw_EWWCXPbz~GShHXt4w "Agent Client Collector Log Analytics (ACC-L) enables you to stream log data from Linux and Windows hosts to a ServiceNow instance, using the Agent Client Collector.") || [Live CI View View live data for incident related CIs to help resolve incidents.](https://www.servicenow.com/docs/_fhmQ4Co_aYA6glqIGD~QA "View live data for incident-related CIs through Agent Client Collector for information that can help resolve the incidents.") |
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