Agent Client Collector Log Analytics

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Agent Client Collector Log Analytics (ACC-L) enables you to stream log data from Linux and Windows hosts to a ServiceNow instance, using the Agent Client Collector.

    As with Agent Client Collector Framework (ACC-F), the Agent Client Collector connects to a MID Server. A single MID Server may support multiple agents, while a single agent works with one MID Server at a time and switches to a different MID Server when necessary to provide failover protection.

    Use the Agent Client Collector to stream log data to your ServiceNow® instance by means of a log shipper. The log data is mapped and structured in the ServiceNow® Health Log Analytics application. For more information, see the Health Log Analytics product documentation.

    Agent Client Collector Log Analytics has a dependency on the Health Log Analytics application, Version 22.0.12 - December 2021 and later, available from the ServiceNow Store. Streaming log data from Windows hosts is supported in Agent Client Collector Log Analytics Version 3.1.0 and later.

    The Agent Client Collector Log Analytics (ACC-L) application, Version 3.2.0, August 2022, has a dependency on the Agent Client Collector Framework (ACC-F) application, Version 2.10.1, August 2022.

    To enable Agent Client Collector Log Analytics, you enable log analytics on the Agent Client Collector, as described in Set up Agent Client Collector Log Analytics without using guided setup.

    Dependencies

    For a list of Agent Client Collector Log Analytics plugin dependencies, see Plugins or applications installed with ITOM AIOps.