---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Configure portable software discovery in Agent Client Collector for Visibility Content

# Configure portable software discovery in Agent Client Collector for Visibility Content {#ariaid-title1}

Release version: Brazil  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure portable software the Agent Client Collector for Visibility Content (ACC-VC) agent discovers by updating the config table. This ensures that only portable software that was configured is searched for and discovered.

## Before you begin

Ensure that you have access to the ACC-VC scoped app in your ServiceNow instance.

Role required: discovery_admin

## About this task

Software discovery is governed by the Portable Software Package Discovery (sn_acc_vis_content_process_based_sw_config) table. When you add or remove entries from this table, the changes are delivered to ACC
agents on their next check cycle, and an agent rebuild is not needed.

## Procedure

1. Enter sn_acc_vis_content_process_based_sw_config.list into the navigation panel.  
   The Process Based Software Discovery Configurations page opens.
2. Configure the following fields for each software name you want the system to discover.  
   {#configure-package-discovery-accvc__entry__2}

   | Field | Description |
   |-|-|
   | Software name | The name to match. This is either the process's own name, or the script/package name that shows up in the interpreter's command line (for example, openclaw). Not case-sensitive. |
   | Description | Enter descriptive text indicating why you're searching for the software. |
   | Active | Select the check box for the software to be pushed to the agent. |
   [ ]

3. Select Update.
4. Activate the Software DIscovery via Running Process policy.  
   The discovered software displays in the Software installation (cmdb_sam_sw_install) table with the following fields discovered:{#configure-package-discovery-accvc__entry__10}

   | Field | Description |
   |-|-|
   | Name | The name of the software you configured in the Process Based Software Config (sn_acc_vis_content_process_based_sw_config) table. |
   | Version | The software version. If not discoverable during initial detection, the agent tries again every 5 minutes. |
   | Vendor/Publisher | The vendor/publisher of the software. If not discoverable during initial detection, the agent tries again every 5 minutes. |
   | Install location | The directory that the discovered software resides in. |
   | Status | When software is successfully discovered, value is install ok installed. |
   [ ]

**Related concepts**   

* [Discover portable software installed by package managers](https://www.servicenow.com/docs/vCCEOsPi83iVv2Nq2ubzuQ "Agent Client Collector for Visibility Content (ACC-VC) can discover software on Windows, Linux, and macOS endpoints that is not discoverable by traditional ACC-VC checks and policies. ACC-VC uses third-party package managers to track essential tools and development packages for software asset management (SAM) and IT asset management (ITAM).")