---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# HAProxy check

# HAProxy check {#ariaid-title1}

Release version: Brazil  
Updated September 29, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Credential and permission requirements for the HAProxy checks `check-haproxy` and
`metrics-check-haproxy`.

## HAProxy stats credential {#haproxy-check__section_i35_dbv_skc}

The HAProxy stats credential are required only when the HAProxy stats page has authentication enabled.

## Agent Client Collector Agent OS account {#haproxy-check__section_ykw_2bv_skc}

When using an HTTP or HTTPS stats page an Agent Client Collector account is not required. OS-level access is only required if using the UNIX stats socket, with `--stats` pointed at a socket path instead of an HTTP hostname.

In that case, the ACC agent OS account needs read/write access to the socket, which is often owned by` haproxy:haproxy` with restrictive permissions.  
Configuration prerequisites:

* The HAProxy stats page or socket must be enabled in the HAProxy configuration through `stats socket` or `stats enable`.
* If a `stats-page` credential is configured, it must match `stats auth user:pass` in the HAProxy configuration.
{#haproxy-check__ul_flp_3bv_skc}  
Troubleshooting:

A permission denied error when connecting to the stats socket is an OS-level group or ACL issue on the ACC agent account. It is not a credential problem.