License key discovery and access control tables

  • Release version: Australia
  • Updated May 27, 2026
  • 2 minutes to read
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    Summary of License key discovery and access control tables

    This content describes the tables, fields, access controls, and scheduled job involved in license key discovery within the Agent Client Collector for Visibility in ServiceNow. It applies to the Australia release version and provides key information for managing and tracking software license keys collected from endpoint devices.

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    License Key Discovery Tables and Fields

    License key discovery relies on two main tables:

    • License Registry Configuration (snaccviscontentlicenseregistryconfig): An admin-managed list defining registry paths and value names to collect license keys from endpoints.
    • License Keys (snaccviscontentlicensekeys): Stores the actual license key values discovered on devices.

    The License Keys table captures details such as the device (configuration item), associated SAM product, user assigned to the device, the discovery configuration rule used, exact registry path, discovered key value, last scanned date, and an "Absent" flag indicating if the key is no longer found. Keys are never deleted but marked as absent instead.

    The License Registry Configuration table includes fields for the SAM product, Windows registry path and value name to read, a combined name field, description notes, and an active flag to include or exclude the record from future scans. The combination of product, registry path, and value name must be unique.

    Access Control

    Access to these tables is role-based:

    • ACC application admin: Full read, write, create access on License Registry Configuration; read-only on License Keys.
    • Discovery admin: Full read, write, create access on License Registry Configuration; read-only on License Keys.
    • SAM admin: Read-only access on both tables.
    • All other roles have no access.

    Scheduled Job

    A scheduled job named "Refresh License Key Config File" runs daily at 8:30 a.m. UTC to support license key discovery. This job executes only if the property snaccviscontent.enablelicensekeydiscovery is set to true and the SAM Professional plugin is activated.

    Practical Benefits for ServiceNow Customers

    This setup enables customers to systematically discover, store, and manage software license keys from endpoint devices through registry data collection. The configuration flexibility and controlled access ensure accuracy and security in license data management. The scheduled job automates configuration refresh to keep discovery up to date, supporting efficient software asset management and compliance.

    Reference information for the tables, fields, access control, and scheduled job used by license key discovery in Agent Client Collector for Visibility Content.

    Tables

    License key discovery uses the following tables.

    Table 1. License key discovery tables
    Table Label Purpose
    sn_acc_vis_content_license_registry_config License Registry Configuration Admin-managed list of registry paths and value names to collect from managed endpoints.
    sn_acc_vis_content_license_keys License Keys Stores the license key values collected from endpoint devices.

    License Keys table fields

    The License Keys [sn_acc_vis_content_license_keys] table stores the following fields for each discovered key.

    Table 2. License Keys form
    Field Description
    Configuration Item Device the key was collected from.

    Table: cmdb_ci_computer.
    Product SAM product associated with this key.

    Table: samp_sw_product.
    User This field is automatically set to the user assigned to the CI.

    Table: sys_user.
    License Key Config Configuration rule that discovered this key.

    Table: sn_acc_vis_content_license_registry_config.
    Resolved Registry Path Exact registry path the key was read from on the endpoint.
    License Key Discovered key value.
    Last Scanned Date the key was last detected by the agent.
    Absent Selected when the key is no longer found on the device. Records are never deleted, they are marked Absent instead.

    License Registry Configuration form fields

    The following table describes the fields in the License Registry Configuration [sn_acc_vis_content_license_registry_config] table.

    Table 3. License Registry Configuration form
    Field Description
    Product SAM product this license key belongs to. Links to the SAM Professional product catalog.
    Registry Path Windows registry path where the key is stored. For example, HKLM\SOFTWARE\Microsoft\Office\16.0\Registration.
    Registry Value Name Specific registry value to read. For example, DigitalProductId.
    Name This field is automatically set to a combination of the Product and Registry Value Name values.
    Description Notes about this configuration record.
    Active Indicator of whether this record is included in future collections. Clearing this check box removes the record from future collections.
    Note:
    The combination of Product, Registry Path, and Registry Value Name must be unique across all configuration records.

    Access control

    The following table shows which roles can access each license key discovery table.

    Table 4. License key discovery role access
    Role License Registry Configuration table License Keys table
    ACC application admin (agent_client_collector_admin) Read, write, create Read only
    Discovery admin (discovery_admin) Read, write, create Read only
    SAM admin (sam_admin) Read only Read only
    All other roles No access No access

    Scheduled job

    The following scheduled job supports license key discovery.

    Table 5. License key discovery scheduled job
    Job Schedule Condition
    Refresh License Key Config File Daily at 8:30 a.m. UTC Runs only when the sn_acc_vis_content.enable_license_key_discovery property is set to true and the SAM Professional plugin (com.snc.samp) is activated.