---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Prepare agent deployment on a non-persistent virtual desktop infrastructure machine

# Prepare agent deployment on a non-persistent virtual desktop infrastructure machine {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the preliminary settings on an instance to enable using the agent with a non-persistent virtual desktop infrastructure machine (NPVDI) machine. NPVDI agents gather data more quickly than traditional agents not
enabled for an NPVDI.

## Before you begin

Role required: agent_client_collector_admin

## About this task

Configurations are set on a ServiceNow instance.  
Note:  
These configurations need to be set only once per VDI setup. You can deploy multiple VDI agents on a single setup.

## Procedure

1. Create a registration key marked for light registration.
   1. Navigate to AllSystem definitionTables.
   2. Access the sn_agent_registration_key table.
   3. Select New to create a new registration key.
   4. Set light_registration to true.
   {#npvdi-agent-instance-prep__substeps_gfj_pqt_kkc}
2. Add the static policies you want the VDI agent to run.
   1. Navigate to AllAgent Client CollectorConfigurationVDI policies.
   2. Select New.
   3. Select the policies to be added as a VDI policy in the VDI policy field.  
      The available policies are published, non-proxy policies.
   4. Select Submit.
   {#npvdi-agent-instance-prep__substeps_dbv_kst_kkc}
3. **Optional:** Add configuration files to the agent.
   1. Navigate to AllAgent Client CollectorConfigurationVDI configuration files.
   2. Select New.
   3. Select the configuration files to be added to the agent in the Configuration file field.  
      Configuration files that aren't mapped to a check or policy are added to the agent.
   4. Select Submit.
   {#npvdi-agent-instance-prep__substeps_e3l_ytt_kkc}
4. Grant the user the role of agent_client_collector_user_rest.  
   These credentials are used when enabling an NPVDI agent.

## What to do next

Enable an agent to run as an NPVDI agent, as described in [Enable a non-persistent virtual desktop infrastructure agent](https://www.servicenow.com/docs/m6zTEPVX0DLis1CicW0t_w "Configure an agent to enable it to work in a non-persistent virtual desktop infrastructure (NPVDI) environment. NPVDI agents are self-sufficient and start running checks immediately.").

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