--- sourceDocument: Brazil IT Operations Management sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil IT Operations Management ft:clusterId : - itom bundleId : - itom workflow : - Technology --- # Web usage data collection tables and fields # Web usage data collection tables and fields {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Web Usage Data Collection Tables and Fields This content describes the key tables and fields used in ServiceNow to collect and manage web usage data from Windows and macOS devices. It enables customers to track detailed user web activity by domain, device, and application, supporting insights into page visits, user counts, and usage trends. This data supports effective monitoring and management of web usage across the enterprise. Show full answer Show less ## Key Tables and Their Purpose * **User Web Usage (snaccviscontentuserwebusage):** Records web usage per user, device, and domain, including page visit counts and daily metrics. * **Application Domain (snaccviscontentapplicationdomain):** Contains domain-level details with aggregated metrics such as total page views, user counts, and usage trends. Domains discovered through monitoring are automatically added. * **Application (snaccviscontentapplication):** Groups one or more domains into service applications linked to CMDB services and data sources, categorizing web or installed applications. ## Important Fields Explained * **User Web Usage Table:** Tracks the domain visited, device ID, user, last access timestamp, total page visits, and daily page visit counts stored as JSON for retention analysis. * **Application Domain Table:** Records the associated application, unique domain name, URL category, domain type (internal/external), CMDB HTTP endpoint for SaaS, and whether metric monitoring is enabled. It also tracks total access time, unique users, last access time, and total page views both overall and daywise (in JSON), updated daily. * **Application Table:** Links to CMDB services and Software Asset Management products, identifies the source of discovery, specifies application type (web or installed), and indicates if metric monitoring is enabled (read-only). ## Practical Benefits ServiceNow customers can use these tables and fields to gain granular visibility into web usage patterns across users, devices, and applications. Automated daily aggregation updates provide up-to-date metrics for analysis and reporting. This framework supports monitoring SaaS and internal domains, associating usage data with CMDB services, and enabling informed decisions about application usage and user behavior. Description of the tables and their fields used when gathering web usage data from your Windows and macOS machines. {#web-usage-collection-tables__table_kkm_nt4_s3c__entry__2} | Name | Description | |-|-| | User Web Usage (sn_acc_vis_content_user_web_usage) | Stores per-user, per-device, per-domain web usage records, including page visit counts and data measured by each day. | | Application Domain (sn_acc_vis_content_application_domain) | Stores domain-level information. Updated with aggregated totals (total page views, total users, daily trends) by the daily aggregation job. Domains not previously configured are automatically created here when collected via full monitoring. | | Application (sn_acc_vis_content_application) | Stores service application records that group one or more domains. Each application is linked to a CMDB service and a source. | [Table 1. Data collection tables] {#web-usage-collection-tables__table_kkm_nt4_s3c} {#web-usage-collection-tables__table_ufs_2w4_s3c__entry__2} | Name | Description | |-|-| | Domain (domain) | The application domain of the visited website. | | Device (device_id) | The computer (cmdb_ci_computer) from which the website was accessed. | | User (user) | User that accessed the website. | | Last Accessed (last_accessed) | Date and time that the website was last accessed. | | Page Visits (page_visits) | Number of page visits for the current user-domain-device combination. | | Page Visits Daywise (page_visits_daywise) | A JSON object storing page visit counts, broken down by day for the retention period (for example, {"2026-03-15": "12", "2026-03-16": "8"}) | [Table 2. User web usage table fields] {#web-usage-collection-tables__table_ufs_2w4_s3c} {#web-usage-collection-tables__table_unn_bkp_s3c__entry__2} | Name | Description | |-|-| | Application (application) | Application record that the domain belongs to. | | Domain (domain) | Domain name that can be monitored (such as example.com). The display field. Must be unique. | | Category (category) | The URL category (sn_acc_vis_content_url_category) for the domain. | | Domain Type (domain_type) | Indicates whether the domain is internal or external. Default: external | | CMDB endpoint http (endpoint_http) | The CMDB HTTP endpoint (cmdb_ci_endpoint_http) for SaaS applications. | | Metric monitoring (monitored) | Indicates whether the domain is monitored for metrics. Default: false | | Total accessed time (total_accessed_time) | Total accumulated access duration for the domain. | | Total users (total_users) | Total number of unique users who accessed the domain. Updated by the daily aggregation job. | | Last accessed time (last_accessed_time) | Date and time that the domain was last accessed. | | Total page views (total_page_views) | Total number of page views for the domain. Updated by the daily aggregation job. | | Total page views daywise (total_page_views_day_wise) | A JSON object storing total page view counts broken down by day (for example, {"2026-03-15": "120", "2026-03-16": "85"}). Updated by the daily aggregation job. | [Table 3. Application Domain table fields] {#web-usage-collection-tables__table_unn_bkp_s3c} {#web-usage-collection-tables__table_scm_4lp_s3c__entry__2} | Name | Description | |-|-| | Service (ci_id) | The CMDB service (cmdb_ci_service) associated with the application. The display field. | | SAMP product (samp_sw_product) | The Software Asset Management product (samp_sw_product) for the application. | | Source (source) | The source (sn_acc_vis_content_source) that discovered or created the application. | | Type (type) | Type of application: web or installed Default: web | | Metric monitoring (monitored) | Indicates whether the application is monitored for metrics. Read-only. Default: false | [Table 4. Application table fields] {#web-usage-collection-tables__table_scm_4lp_s3c}