Setting up a root email

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The app creates accounts with a unique request ID and root email, promoting distinct emails for each account and simplifying management.

    Shared root email account benefits:
    • Reduces administrative burden: No need for individual email addresses for AWS accounts.
    • Centralizes notifications: All notifications from the AWS account delivered to a single mailbox.
    • Improves collaboration: Shared email access enables the DevOps team to view and collaborate on tasks.
    Note:
    Make sure you note the following points when provisioning a new subscription account:
    1. The app dynamically appends a request ID (for example, CWSAREQ0000002) to a predefined root email address (aws-ccoe@mycompany.com). This process creates a unique email address for each account in a structured format (aws-ccoe+CWSAREQ0000002@mycompany.com).
    2. After the account is provisioned, AWS sends emails in this format that are received at a central email account aws-ccoe@mycompany.com.