---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Suspend a Cloud account

# Suspend a Cloud account {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Suspend an account when there's a budget constraint or the account owner isn't available in the organization. Only admins and account owners can see the suspended accounts.

## Before you begin

To suspend an account, it must have a suspend profile and be managed by CAM. For more information, see [Set up suspension of an AWS account using service control policy](https://www.servicenow.com/docs/i~eOBY2iYELCSR5ra5vnkA "Set up a restriction on cloud account creation. For example, when the account owner isn’t in the organization or if there are budget constraints. Using Cloud Account Management, admin adds the account number to the AWS organization's service control policy, promoting existing accounts to continue to function normally while blocking new account creation.").