Cloud Admin Portal

  • Release version: Australia
  • Updated June 11, 2026
  • 1 minute to read

    • The Cloud Admin Portal is a role-based portal. You can manage, design, govern, operate, and analyze all your cloud resources from a unified base.

    Depending on the role you are logged in with, the Cloud Admin Portal displays different metrics. As an example, if you are logged in to the Cloud Provisioning and Governance application as a Cloud Service Designer, the Cloud Admin Portal displays only the Design metrics.
    Cloud Admin Portal
    Starting this release, you can now use the Dashboards link on the left navigation pane of Cloud Admin Portal to access these Next Experience dashboard pages:
    Link to Next Experience Dashboard from Cloud Admin Portal
    Find the link to these dashboards on a new tab based on your user role:
    • Cloud root cause analysis dashboard
    • Cloud operations dashboard
    • Cloud tag values dashboard

    Follow Request the Cloud Provisioning and Governance application to learn more about installing Cloud Provisioning and Governance to access the admin and user pages. Log in to the portal with the following Cloud Provisioning and Governance roles to view or manage the associated metrics:

    Descriptive name and role name Access to the metrics in Cloud Admin Portal
    Root administrator

    [sn_cmp.cmp_root_admin]

    		 All the metrics.
    • Overview
    • Manage
    • Design
    • laC
    • Govern
    • Operate
    • Analyze
    • Guided Setup
    Cloud administrator

    [sn_cmp.cloud_admin]

    		 Managethe metrics.
    • Overview
    • Manage
    System administrator

    [admin]

    		 All the metrics.
    • Overview
    • Manage
    • Design
    • laC
    • Govern
    • Operate
    • Analyze
    • Guided Setup
    Governor

    [sn_cmp.cloud_governor]

    [sn_capi.cloud_developer]
    • Govern
    • Analyze
    • Design
    Service Designer

    [sn.cmp.cloud_service_designer]

    		 Design
    Operator

    [sn_cmp.cloud_operator]

    		 Operate
    CAPI Developer

    [sn_capi.cloud_developer]

    		 Design

    Only the Root administrator, the Cloud administrator, and the System administrator roles can view and manage all the metrics in the Cloud Admin Portal.

    Click Guided Setup to configure the Cloud Provisioning and Governance application on your ServiceNow instance. You are guided through completing various configuration tasks. The percentage of the tasks that you have completed is displayed for you to monitor your progress.

    Click Get Help to ask a question, open an incident, go to the product documentation or the Knowledge base website.