Create pre-provisioning operations

  • Release version: Australia
  • Updated June 16, 2026
  • 1 minute to read

    • Pre-provisioning operations streamline catalog item deployment by automating tasks like notifications, workflows, or scripts before provisioning. Configuring these operations eliminates manual steps, saving time and effort as the system automatically executes specified actions when a provisioning request is submitted, such as notifying users about the impending item provisioning process.

    Before you begin

    Role required: sn_cmp.cloud_service_designer.

    About this task

    You can create pre-provisioning tasks only for catalog items that are based on templates.

    Procedure

    1. In the Cloud Admin Portal, navigate to Design > Cloud Catalog Items.
    2. Open a catalog item, click the Pre Provisioning Operation tab, click New, and then fill in the form.
      Field Description
      Step Type Pre-provisioning operation. Based on the type of pre-provisioning operation you select, additional fields appear.
      • CAPI:
        • CAPI Provider
        • CAPI Method
        • CAPI Version
      • InstanceScript:

        Script: Enter the name of the script.

      • Resource:
        • Resource Interface
        • Interface Operation
      • Flow: Select a subflow. All active s in the instance are listed.
        Note:
        For more information, see Subflows.
      Order Order of pre-provisioning operation. Enter the order that pre-provisioning operation should be invoked. Lower numbers are invoked first. For example, if you enter 2 for CAPI and 3 for InstanceScript, then CAPI is invoked first and then the InstanceScript gets invoked. If you do not enter any value in this field, the system automatically enters a value in increments of 20.
      Enabled Option for enabling the pre-provision operation you want invoked.
    3. Click Submit.
      Parameters for the pre-provisioning operations are created as operation attributes in the Manage Attributes page.
    4. To add values for the pre-provision operation attributes, click Manage Attributes.
      The Manage Attributes screen appears.
    5. Click PreProvision.
      All attributes for the pre-provision operation are listed.
      Attributes for pre-provision operation.
    6. Either create expression mappings for an attribute (in the Mapping field) or generate variables for an attribute.
      See Manage operation attributes for more information.
    7. Click Apply Changes.
      All the configurations you made to the attributes are saved and you are returned to the Cloud Catalog Items screen.