Virtual server response processor example
Summarize
Summary of Virtual Server Response Processor Example
The CreateVirtualServerResponseProcessor script is essential for handling the creation of AWS virtual machine configuration items (CIs) within ServiceNow's Cloud Provisioning and Governance module. It automatically generates a virtual server record in the Virtual Machine Instance table each time a new virtual server is provisioned.
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Key Features
- Response Handling: The script processes the cloud provider's response, parsing it into JSON for further usage.
- Identification Parameters: It includes parameters such as cloud service account ID, datacenter ID, and virtual machine instance ID to prevent the creation of duplicate CIs.
- Attribute Population: Key attributes, like server name, state, CPU count, and IP address, are populated into the database fields of the cmdbcivminstance table.
- Reference Management: The script identifies and links the OS template and compute template to the virtual server, ensuring all related CIs are connected correctly.
Key Outcomes
By utilizing this response processor, ServiceNow customers can ensure accurate and efficient record creation for virtual servers. It streamlines the integration with AWS, reduces the risk of duplicate entries, and maintains a comprehensive view of virtual infrastructure within the CMDB. Customers can expect improved management of virtual resources, enhancing operational efficiency and accuracy in cloud resource tracking.
The Create_Virtual_Server_Response_Processor script, which is available by default in Cloud Provisioning and Governance, is the response processor that handles the creation of AWS virtual machine CIs.
Create Virtual Server
The Create_Virtual_Server_Response_Processor resource processor script is available by default on the Virtual Server resource block. Its job is to create a virtual server record in the Virtual Machine Instance [cmdb_ci_vm_instance] table when a new virtual server is provisioned.
function processResponse(response, cloudServiceAccountId, ldc, correlationId,step, requestorContext) {
This brings in the response from the cloud provider and the important information, such as the account ID, that is required for the new CI that the system can create. All of these parameters are required for all response processors.
Line 10 parses the response into JSON so that the system can process it. The information is held in the vmResponse variable:
var vmResponse = global.JSON.parse(response);
Whenever you create or edit a response processor, you must know which inputs are required for the CI type. Line 11 handles one of the necessary inputs, the hardware ID, that the CMDB record requires:
var hardwareId = vmResponse.hardwareId;
Line 39 shows the information that is required for the system to identify the new virtual server and related CIs, so the information can be put into the CMDB. In this case, the service account object ID identifies the account associated with the virtual server, the datacenter object ID identifies the datacenter in which the virtual server lives, and the virtual machine instance object ID identifies the virtual server itself. This identification code block prevents the creation of duplicate CIs.
var vmInfo = {
"cmdb_ci_vm_instance": {
"validator": "virtual_machine_create_update_validator",
"validator_overrides": {},
"identification": {
"cmdb_ci_cloud_service_account": {
"criterion": {
"object_id": cloudServiceAccountId
}
},
"cmdb_ci_aws_datacenter": {
"criterion": {
"object_id": ldc
}
},
"cmdb_ci_vm_instance": {
"criterion": {
"object_id": vmResponse.nodeId
}
}
},Attributes are populated into the fields on in the cmdb_ci_vm_instance table. These attributes are defined in line 61:
"attributes": {
"name": vmResponse.nodeName,
"object_id": vmResponse.nodeId,
"state": status_map[vmResponse.state],
"dns_suffix": vmResponse.dnsSuffix,
"cpus": vmCPUs,
"memory": vmMemory,
"disks": vmResponse.volumes.length,
"disks_size": "",
"nics": vmResponse.networkInterfaces.length,
"terminated_on": "",
"termination_protection": "",
"ip_address": vmPubIPAddr,
"assigned_to": reqContext.userId,
"assignment_group": reqContext.groupId
},
References to other CIs can also be included in the response processor. In this case, the OS template that the virtual server is based on is identified by first identifying the object ID of the service account and the datacenter along with the actual OS template.
"references": {
"cmdb_ci_os_template": {
"identification": {
"cmdb_ci_cloud_service_account": {
"criterion": {
"object_id": cloudServiceAccountId
}
},
"cmdb_ci_aws_datacenter": {
"criterion": {
"object_id": ldc
}
},
"cmdb_ci_os_template": {
"criterion": {
"object_id": imageIdTrim
}
}
},The following code block adds the object ID of the OS image to the attributes list so that this information can be populated into the virtual server CMDB record.
"attributes": {
"object_id": imageIdTrim
}
This code block performs additional identification on the Compute template (the hardware type) and then add it to the attributes:
"cmdb_ci_compute_template": {
"identification": {
"cmdb_ci_cloud_service_account": {
"criterion": {
"object_id": cloudServiceAccountId
}
},
"cmdb_ci_aws_datacenter": {
"criterion": {
"object_id": ldc
}
},
"cmdb_ci_compute_template": {
"criterion": {
"object_id": vmResponse.hardwareId
}
}
},
"attributes": {
"object_id": vmResponse.hardwareId,
"name": vmResponse.hardwareId
}
}Additional code sections make the relationship with network interfaces and identify any storage attached to the virtual server.
This mandatory code block pushes the data to the CMDB and returns the JSON string:
cloudModelString.push(vmInfo);
return global.JSON.stringify(cloudModelString);