---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Configure

# Configuring synthetic monitoring {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Plan and configure your implementation of synthetic monitoring.

## Configuration overview {#configuring-synthetic-monitoring__cf-config-parent-checklist}

* [Install synthetic monitoring](https://www.servicenow.com/docs/dz3jICuwn008G9hAOvm03Q "You can install the synthetic monitoring application (com.snc.uib.sow_synthetics) with the admin role.")
* [Create synthetic monitoring locations](https://www.servicenow.com/docs/er6SKg2h1RQO~adEWcOnJw "Create a synthetic monitoring location to run a synthetic monitor. If you plan to run monitors from a ServiceNow hosted location, you can skip this procedure.")
* [Create and edit a synthetic monitor](https://www.servicenow.com/docs/_lMBayfKh_Nnq4rL7ViNkg "Create or edit a synthetic monitor to test the availability and performance of your HTTP endpoints before your users discover issues.")
* [Create synthetic monitors from incidents](https://www.servicenow.com/docs/VbPdNHAQuSOccvco3tuvUQ "Create synthetic monitors from incidents to proactively track endpoint failures and reduce repeat occurrences.")
* [Create a synthetic monitor for a discovered API](https://www.servicenow.com/docs/7t2lEzht_862IxjGFs8NAA "Create a synthetic monitor to test the availability of APIs discovered through API Insights.")
* [Manage synthetic monitors](https://www.servicenow.com/docs/TqayAYnUMQMn5ubZAmsagQ "Edit or delete synthetic monitors after creating them.")
* **[Install synthetic monitoring](https://www.servicenow.com/docs/dz3jICuwn008G9hAOvm03Q)**   
  You can install the synthetic monitoring application (`com.snc.uib.sow_synthetics`) with the admin role.
* **[Create synthetic monitoring locations](https://www.servicenow.com/docs/er6SKg2h1RQO~adEWcOnJw)**   
  Create a synthetic monitoring location to run a synthetic monitor. If you plan to run monitors from a ServiceNow hosted location, you can skip this procedure.
* **[Create and edit a synthetic monitor](https://www.servicenow.com/docs/_lMBayfKh_Nnq4rL7ViNkg)**   
  Create or edit a synthetic monitor to test the availability and performance of your HTTP endpoints before your users discover issues.
* **[Create synthetic monitors from incidents](https://www.servicenow.com/docs/VbPdNHAQuSOccvco3tuvUQ)**   
  Create synthetic monitors from incidents to proactively track endpoint failures and reduce repeat occurrences.
* **[Create a synthetic monitor for a discovered API](https://www.servicenow.com/docs/7t2lEzht_862IxjGFs8NAA)**   
  Create a synthetic monitor to test the availability of APIs discovered through API Insights.
* **[Manage synthetic monitors](https://www.servicenow.com/docs/TqayAYnUMQMn5ubZAmsagQ)**   
  Edit or delete synthetic monitors after creating them.
* **[Enable ECC queue cleanup for synthetic monitoring](https://www.servicenow.com/docs/roFTdn5niqmfu2nH1HUDTw)**   
  Grant the ECC Queue auto-purge job permission to remove old synthetic monitoring messages from the ECC queue.