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sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

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    - brazil

ft:locale :

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ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

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---

# Bulk deploy ACC using Configuration Manager

# Bulk deploy Agent Client Collector on Windows using Microsoft Configuration Manager {#ariaid-title1}

Release version: Brazil  
Updated October 23, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Use Microsoft Configuration Manager to install Agent Client Collector (ACC) on multiple Windows devices at once when your organization manages endpoints with Configuration Manager rather than Microsoft Intune.

## Before you begin

* An agent registration key must be created and its value retrieved for use in this procedure. For more information, see [Create an ACC registration key](https://www.servicenow.com/docs/6tA3pQ39D~DFsAcQNVW2PA "Set up an Agent Client Collector (ACC) by creating an agent registration key to identify and authenticate agents that are enabled to send data to the collector. The key helps promote the security and integrity of the data collected from the system.").
* ACC must be installed and verified on a single candidate device so that you have a working acc.yml file and a validated installation command. For more information, see [Install ACC for DEX on Windows](https://www.servicenow.com/docs/Ivd~Eg8j328aCMrWXf5UTA "Install Agent Client Collector (ACC) on a Windows device so that Digital End-User Experience (DEX) can collect performance data and identify issues.").
* The agent must be uninstalled from your candidate test devices. For more information, see [Uninstall the Agent Client Collector agent from a device](https://www.servicenow.com/docs/37OHxGZWlXFHZSL6L3XS6w "Remove the Agent Client Collector (ACC) agent from a device to clean up the device after testing or decommissioning, or to reinstall the agent with different configuration settings.").

{#bulk-deploy-acc-on-win-mcm__ul-prereq-mcm}

Role required: agent_client_collector_admin

Contact your Configuration Manager application administrator for enterprise-wide deployments.

## About this task

Your organization might have a different method to accomplish this task.

## Procedure

1. On the ServiceNow instance, prepare the installation content.
   1. Navigate to AllAgent Client CollectorDeploymentAgent Downloads.
   2. Download the MSI installer.
   3. Copy the command from the Single-line installer commands section, under Commands without MID.
   4. Create an installable package from your updated acc.yml file.  
      Confirm the following values in acc.yml before you package it:
      * backend-url: the gateway endpoint for your region.
      * connect-without-mid: set to `true`.
      * instance-url: the URL of your instance.
      * registration-key: an active registration key.

      {#bulk-deploy-acc-on-win-mcm__ul-accyml-values-mcm}

      The acc.yml file is located at C:\\ProgramData\\ServiceNow\\agent-client-collector\\config.
   {#bulk-deploy-acc-on-win-mcm__substeps-prepare-content-mcm}
2. In the Microsoft Configuration Manager console, create the application.
   1. Navigate to Software LibraryApplication ManagementApplications.
   2. Select Create Application.
   3. Select Manually specify the application information.
   4. Enter the application name, publisher, and version for the ACC agent.  
      Enter ServiceNow for the publisher.
   5. Upload the installation package and enter the installation command line that you copied earlier.
   6. Configure the detection method so that Configuration Manager can verify a successful installation.
   7. Specify the user experience settings, including the installation behavior and device restart options.
   {#bulk-deploy-acc-on-win-mcm__substeps-create-app-mcm}
3. Add a deployment type and distribute the content.
   1. On the Deployment Types tab, select the deployment type for the application.
   2. Select Add Deployment Type and associate it with the ACC agent installation package.
   3. Specify the content location and distribution settings for the deployment package.
   4. Select Next and specify any conditions that are necessary for deployment in the Requirements section.
   {#bulk-deploy-acc-on-win-mcm__substeps-distribute-mcm}
4. Deploy the application.
   1. Access the Deployments section of the Configuration Manager console.
   2. Select Create Deployment and select the ACC agent application.
   3. Specify the deployment target, such as a collection of Windows devices.
   4. Configure the deployment settings, including the scheduling and alert options.
   {#bulk-deploy-acc-on-win-mcm__substeps-deploy-mcm}
5. Verify the deployment across your devices.  
   For details, see [Verify that an Agent Client Collector agent is registered](https://www.servicenow.com/docs/Kt6YZb~JHfQrErAyqvr4Hw "Confirm that an Agent Client Collector (ACC) agent is registered with your ServiceNow instance and is collecting host data. Validate the installation on a single device before deploying to your entire environment.").
**Related tasks**   

* [Install Agent Client Collector on Windows using Microsoft Intune](https://www.servicenow.com/docs/CTM63zyPPtp82m8CGCf64A "Use Microsoft Intune to install Agent Client Collector (ACC) on multiple Windows devices at once, promoting consistent deployment across your organization.")
* [Verify that an Agent Client Collector agent is registered](https://www.servicenow.com/docs/Kt6YZb~JHfQrErAyqvr4Hw "Confirm that an Agent Client Collector (ACC) agent is registered with your ServiceNow instance and is collecting host data. Validate the installation on a single device before deploying to your entire environment.")
* [Uninstall the Agent Client Collector agent from a device](https://www.servicenow.com/docs/37OHxGZWlXFHZSL6L3XS6w "Remove the Agent Client Collector (ACC) agent from a device to clean up the device after testing or decommissioning, or to reinstall the agent with different configuration settings.")

*[\>]: and then


