---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Bulk deploy ACC on Windows

# Install Agent Client Collector on Windows using Microsoft Intune {#ariaid-title1}

Release version: Brazil  
Updated October 23, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Use Microsoft Intune to install Agent Client Collector (ACC) on multiple Windows devices at once, promoting consistent deployment across your organization.

## Before you begin

* An agent registration key must be created. For more information, see [Create an ACC registration key](https://www.servicenow.com/docs/6tA3pQ39D~DFsAcQNVW2PA "Set up an Agent Client Collector (ACC) by creating an agent registration key to identify and authenticate agents that are enabled to send data to the collector. The key helps promote the security and integrity of the data collected from the system.").
* The ACC agent must be uninstalled from your candidate test devices. For more information, see [Uninstall the Agent Client Collector agent from a device](https://www.servicenow.com/docs/37OHxGZWlXFHZSL6L3XS6w "Remove the Agent Client Collector (ACC) agent from a device to clean up the device after testing or decommissioning, or to reinstall the agent with different configuration settings.").

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Role required: agent_client_collector_admin

## About this task

Your organization might have a different method to accomplish this task.

To mass-deploy ACC using Microsoft Configuration Manager instead, see [Bulk deploy Agent Client Collector on Windows using Microsoft Configuration Manager](https://www.servicenow.com/docs/A4hkkcpplTJwwF4y1tTMdw "Use Microsoft Configuration Manager to install Agent Client Collector (ACC) on multiple Windows devices at once when your organization manages endpoints with Configuration Manager rather than Microsoft Intune.").

## Procedure

1. On the ServiceNow instance, download the installation package:
   1. Navigate to AllAgent Client CollectorDeploymentAgent Downloads.
   2. Download the MSI installer by selecting the download icon ![]() under the Windows Downloads section.
   3. Copy the command from the Single-line installer commands section of Agent Client Downloads.
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2. In Microsoft Intune, navigate to AppsWindows.
3. Select Create.
4. From the Select app type drop-down menu, select Line-of-business app, then select Select.  
   Note:  
   Depending on your setup, you might have to select Win 32 app.
5. Select Select app package file, browse to the folder where you stored the ACC installation package file, and select OK.
6. Complete the Add app form.  
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   | Tab | Steps |
   |-|-|
   | App information | Complete the required fields as shown in the following procedure. 1. Name your application. 2. Enter a recognizable description. 3. In the Publisher field, enter ServiceNow. 4. Paste the command that you copied earlier into the Command-line arguments field and remove the content before `/quiet`. 5. In the command string `/quiet /qn /norestart CONNECT_WITHOUT_MID="true" ACC_CNC="`<var class="keyword varname">ACC_CNC</var>`" REGISTRATION_KEY="`<var class="keyword varname">REGISTRATION KEY</var>`" INSTANCE_URL="`<var class="keyword varname">INSTANCE URL</var>`" LOCALUSERNAME="`<var class="keyword varname">local user name</var>`"`, confirm or enter the variable parameters as follows: * ACC_CNC: gateway URL for your region * REGISTRATION KEY: ACC registration key * INSTANCE_URL: URL that contains your ServiceNow instance name * LOCALUSERNAME: <kbd class="ph userinput">SYSTEM</kbd> {#bulk-deploy-acc-on-win__ul_eh1_z4j_xgc} {#bulk-deploy-acc-on-win__ol_l2b_5nj_xgc} |
   | Scope tags | Define the scope tags to control role-based access to the objects you create, then select Next. This setting is optional. |
   | Assignments | Define the groups, users, and devices to which you want to deploy the ACC, then select Select. |
   [ ]

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7. Select Next.
8. Review the settings, then select Create.  
   You can view the ACC application in the application list. After users check in and are synchronized with Microsoft Intune, the silent installation process begins.
9. Do one of the following to monitor the deployment status:
   * In Microsoft Intune, select your newly created application.
   * Review the log file on the endpoint devices: C:\\ProgramData\\ServiceNow\\agent-client-collector\\log\\acc.log.
   * On an endpoint device, search for Services and check the status for Agent Client Collector.
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