---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Create a hyperlink card

# Create a hyperlink card in Desktop Assistant {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a hyperlink card in Desktop Assistant to provide direct access to a targeted site, page, or records.

## Before you begin

DEX
Desktop Assistant \[sn_dex_desktop\] application must be installed. For more information, see [Install Application and Device Health](https://www.servicenow.com/docs/lvbU_Vdm6TylUJ9fpnKGcQ "Install the Digital End-User Experience (DEX) application (sn_dex) to start monitoring devices. Application and Device Health is included as a component of DEX.") and [Download and install Desktop Assistant](https://www.servicenow.com/docs/eU7eb7xWjk4P5iQLDZCJBg "Download and install Desktop Assistant by using operating system-specific installer commands, Desktop Assistant installers, or endpoint management solutions.").

Role required: sn_dex_desktop.admin

## Procedure

1. Navigate to AllDesktop AssistantConfigurationCreate Hyperlink Card.
2. On the form, fill in the fields.  
   {#create-hyperlink-card__table_rcy_blc_lwb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Unique name for the card title. |
   | Header | Unique name for individual pages in the card. This name appears as the header or title of the related details page. |
   | URL | URL of the site or page that opens when you select the card. Note: The available options are: * Relative URL: Setting the URL to <kbd class="ph userinput">/esc</kbd> automatically opens the Employee Center for the same ServiceNow instance that Desktop Assistant is connected to. * Public URL: The full URL. For example, <https://www.servicenow.com/>. {#create-hyperlink-card__ul_blx_yg5_mwb} |
   | Description | Short description of the card. |
   [Table 1. Hyperlink Card form]

   {#create-hyperlink-card__table_rcy_blc_lwb}
3. Add a URL to the card.
   1. Select the Edit URL icon ![]().
   2. In the URL field, enter the URL.
   3. Select the Lock URL icon ![]().
   {#create-hyperlink-card__substeps_iwq_xp2_phc}
4. **Optional:** Add an image to the card.
   1. In the Icon field, select Click to add.
   2. Select Choose File and select an image from your system.
   3. Select OK.

   {#create-hyperlink-card__substeps_hlp_m3b_nhc}  
   Note:  
   Uploaded images for icons are automatically resized to 48 px for consistency across all cards.
5. Select Submit.

## What to do next

Map the card to the section under which it should appear. For more information, see [Map a card to a section](https://www.servicenow.com/docs/rhMDD3kBn2I4DXza_OIAOw "Map cards to sections to specify which cards appear under each section in the Desktop Assistant home page, and the order in which they are displayed.").

*[\>]: and then