---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Managing DEX agent policy

# Managing DEX agent policy {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create and manage agent policies for your organization based on the device criteria defined to manage the DEX metrics that are tracked.

You can perform actions on checks and policies to enhance the monitoring of your device. Policies contain configuration items (CIs) that are monitored by Agent Client Collector (ACC) and checks that run on those CIs.