---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Before you begin

# Before you begin {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Review system requirements and use guided setup to activate required plugins before
configuring DEX.

## Configuration overview and roadmap {#dex-before-you-begin__dex-before-you-begin-config-overview}

The configuration overview describes the end-to-end setup process for DEX and presents a roadmap of the tasks you
complete, in the order you complete them.{#dex-before-you-begin__dex-before-you-begin-config-overview-para}

## Required plugins {#dex-before-you-begin__dex-before-you-begin-plugins}

Review the plugins required to run DEX, including their plugin IDs and
activation instructions.{#dex-before-you-begin__dex-before-you-begin-plugins-para}

## System requirements {#dex-before-you-begin__dex-before-you-begin-sys-req}

Before installing DEX, confirm that your environment meets the
minimum platform version, supported Agent Client Collector versions,
browser extension requirements, and compatible operating systems.{#dex-before-you-begin__dex-before-you-begin-sys-req-para}

## Guided setup {#dex-before-you-begin__dex-before-you-begin-guided-setup}

Use DEX guided setup to install and configure the required plugins, enable the browser extension, and activate the Desktop Assistant.{#dex-before-you-begin__dex-before-you-begin-guided-setup-para}