---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# DEX insights setup

# Setting up DEX insights and lists {#ariaid-title1}

Release version: Brazil  
Updated October 23, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
DEX provides visibility and insight into the state and performance of user applications and devices. You can view system compliance, manage files, and set up Windows registry keys.

DEX collects and displays application and device data in your environment. The insights and lists features give you a structured view of that data, so you can monitor device
health, verify configuration compliance, and manage endpoint resources.{#dex-insights-and-lists__dex-insights-and-lists-intro}

The following capabilities are available in the insights and lists area of DEX:{#dex-insights-and-lists__dex-insights-and-lists-capabilities}

* **System compliance**: view the compliance status of devices against defined policies and check definitions. Identify devices that do not meet configuration requirements.
* **File management**: view and manage files on monitored devices. Use file lists to locate, review, and act on files across your device fleet.
* **Windows registry keys** : set up and monitor Windows registry key values on managed devices. Use registry key lists to verify configuration settings and detect unauthorized changes.

{#dex-insights-and-lists__dex-insights-and-lists-ul}

To access insights and lists, the DEX plugin (sn_dex) must be installed and the DEX
Desktop Assistant \[sn_dex_desktop\] application must be deployed on the devices you want to monitor. Role required: sn_dex.user or sn_dex.admin.{#dex-insights-and-lists__dex-insights-and-lists-prereq}

To access the insights and lists features, navigate to DEX and select Insights in the primary navigation pane. The available lists appear based on your role and the data collected by the Agent Client Collector (ACC) on each device.{#dex-insights-and-lists__dex-insights-and-lists-navigation}  
Note:  
The historical data displayed in insights and lists covers the past 7 days. The latest data reflects the most recent information collected by the ACC.