---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# DEX system tables for remedial actions

# DEX system tables for remedial actions {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
DEX system tables store the configuration settings for remedial actions and track the progress of each remedial action execution.

## Remedial action configuration {#dex-sys-table-ra__section_iht_qyx_bgc}

Stores the configuration settings for remedial actions.
{#dex-sys-table-ra__table_b3t_5r5_bgc__entry__2}

| Field | Description |
|-|-|
| OS | Operating system compatibility (macOS, Windows, all) |
| source | Origin of the remedial action (alert, configuration_item) |
| playbook_type | Type of playbook (generic, tailored) |
| check_definition | Reference to associated check definitions |
| is_bulk_action | Flag for bulk action capability |
| active | Status of the configuration |
[Table 1. dex_remedial_action_configuration]

{#dex-sys-table-ra__table_b3t_5r5_bgc}

## Remedial action execution {#dex-sys-table-ra__section_kqk_tyx_bgc}

Tracks the progress of remedial action executions.
{#dex-sys-table-ra__table_rsx_2s5_bgc__entry__2}

| Field | Description |
|-|-|
| state | UI progress state |
| device_list | List of target devices |
| source_record_table | Source table reference |
| source_record_id | Source record identifier |
[Table 2. dex_remedial_action_execution]

{#dex-sys-table-ra__table_rsx_2s5_bgc}

## M2M remedial action execution {#dex-sys-table-ra__section_qyt_vyx_bgc}

Maps the relationship between tracking and actual execution.
{#dex-sys-table-ra__table_b5p_kyx_bgc__entry__2}

|   |   |
|-|-|
| dex_remedial_action_execution | Links to UI execution record |
| remedial_action_execution | Links to actual execution record |
[Table 3. dex_remedial_action_execution_m2m]

{#dex-sys-table-ra__table_b5p_kyx_bgc}  
Note:  
For more information about the base system remedial actions, see [Digital End-User Experience remedial actions](https://www.servicenow.com/docs/Ub8xINY_2m3BtD7mrxR0aw "ServiceNow Digital End-User Experience (DEX) provides base system remedial actions to resolve issues on DEX monitored devices.").