---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# DEX Administration

# DEX Administration {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The DEX
Application and Device Health Administration tab provides tools to manage and monitor the system.

To access the Administration tab, navigate to WorkspacesService Operations Workspace and select the Administration icon ![]() in the primary navigation pane.  
Note:  
To view the Administration tab, you must have the sn_dex.admin role.

Use the DEX Administration tab to monitor and manage applications. Use Application management, Agent policies, User roles, System compliance, Metric rules, File management, Windows registry management, Remedial Actions, and Administrator cards to find more information. Track Agent Client Collector installations in Agent health. For more information about each card, see [Administration cards](https://www.servicenow.com/docs/CrdiARa9W1MD4DvWrfCs5A "Administration cards let you monitor and manage applications, including adding, turning on, or turning off cards. Use administration cards to review compliance policies, view DEX users and DEX administrators, and manage metric rules and devices that have Agent Client Collector installed.").

[View Desktop Assistant usage metrics](https://www.servicenow.com/docs/bRw03LWVZFA_e0ysqvqTNA "As a DEX administrator, view Desktop Assistant usage metrics of end users.") to monitor your Desktop Assistant connection status verifying communication with the ServiceNow instance. For more information about Desktop Assistant, see [DEX Desktop Assistant](https://www.servicenow.com/docs/Zto5N6Y5cah8LK2XpluxXA "DEX Desktop Assistant provides quick access to self-service and diagnostic tools, notifications about outages and announcements, and support resources.").

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