---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# System properties for DEX Score

# Digital Experience Score properties {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the system properties to turn on the DEX Score application and set the company-level target for the digital experience score.
These properties are available for Digital Experience Score.  
Note:  
To open the System Properties \[sys_properties\] table, enter <kbd class="ph userinput">sys_properties.list</kbd> in the navigation filter.
{#dexscr-dex-score-properties__table_cfk_tl1_jzb__entry__2}

| Property | Description |
|-|-|
| sn_dex_score.active | Controls the availability of the Digital Experience Score application on the instance. When true, the application's calculations, dashboard, and configurations are available for use. When false, the application is unavailable. * Type: true\|false * Default value: true * Other possible values: false {#dexscr-dex-score-properties__ul_lyh_vjm_wdc} |
| sn_dex_score.company_target_score | Organization's target for DEX score that appears on the DEX Score dashboard. * Type: integer * Default value: 75 * Other possible values: Any whole number from 0 to 100. {#dexscr-dex-score-properties__ul_rvn_1km_wdc} |
[Table 1. Properties for Digital Experience Score]

{#dexscr-dex-score-properties__table_cfk_tl1_jzb}