---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Enable browser extension

# Enable the DEX browser extension {#ariaid-title1}

Release version: Brazil  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate the DEX Chrome or Edge extension on your system to collect different operational or performance-based metrics for the web applications.

## Before you begin

Confirm that the DEX plugin (sn_dex) is installed.

Confirm that the browser versions are Google Chrome version 114 or later, and Microsoft Edge version 96 or later.  
Note:  
DEX browser extension requires permission to read and change all your data on all websites.

Role required: none

## Procedure

Install the DEX browser extension for your browser.

| Browser | Steps |
| Google Chrome | 1. Navigate to [DEX Browser Extension](https://chrome.google.com/webstore/detail/dex-chrome-extension/egjklpkeefoaknigleepliepdbonpbec/related?hl=en&authuser=0). 2. Select Add to Chrome. 3. In the confirmation dialog box, select Add extension. {#enable-dex-browser-extension__ol_nfx_wqt_fgc} |
| Microsoft Edge | 1. Navigate to [DEX Browser Extension](https://microsoftedge.microsoft.com/addons/detail/dex-browser-extension/ccbeoedagdladbpanngeahmefniefkpf). 2. Select Get. 3. In the confirmation dialog box, select Add extension. {#enable-dex-browser-extension__ol_enk_crt_fgc} |
|-|-|

{#enable-dex-browser-extension__choicetable_hcv_5qt_fgc}

## Result

The Google Chrome or Microsoft Edge extension is enabled by default, and when monitoring of the web applications begins, the collected metrics are sent to the ServiceNow instance.

## What to do next

For the next setup task, see [Onboard for DEX Application and Device Health](https://www.servicenow.com/docs/eLCFX4l0Ajt_j0RM6nJ21w "Start monitoring applications with DEX Application and Device Health by turning on monitoring for applications in the predefined list or by adding your own custom applications.").