---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Turn notifications on or off

# Turn notifications on or off {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Turn on Desktop Assistant notifications so that employees receive timely updates about important events and activities.

## Before you begin

Role required: sn_dex_desktop.admin

## Procedure

1. Navigate to Desktop AssistantConfigurationApplication.
2. On the Desktop Assistant page, turn notifications on or off.
   * Turn on: Select the Notifications Enabled check box.
   * Turn off: Clear the Notifications Enabled check box.
   {#enable-notification__choices_avz_rsm_s3c}
3. Select Update.
{#enable-notification__steps_rdh_prk_cyb}

## Result

A bell icon ![]() appears on the Desktop Assistant header if you turn on notifications. If you turn off notifications, the bell icon disappears from the header.

When enabled, push notifications are sent to employees using Desktop Assistant. For more information, see [Desktop Assistant notifications](https://www.servicenow.com/docs/2YCR69L5PZdsUtFjHVcwWQ "Desktop Assistant notifications enable your organization to communicate important updates to end users instantly, regardless of their device activity. This feature enables delivering critical information, supporting Major Incident Management and Proactive Engagement.") and [View Desktop Assistant notifications](https://www.servicenow.com/docs/1c~5QNFiE800M2mHoAaRrg "View notifications to stay up to date with important information and events in real time.").

*[\>]: and then