---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Manage remedial actions in DEX device page Playbook

# Monitor or cancel remedial actions in DEX device page Playbook {#ariaid-title1}

Release version: Brazil  
Updated October 23, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the Playbook Experience to view current and past remedial actions and to monitor or cancel actions started from the device page Action library.

## Before you begin

Role required: sn_dex.engineer, sn_dex.admin

## About this task

Remedial actions executed from the following sources are displayed in the playbook panel of the device page:

* Action library within a DEX device page
* Action library within an incident record associated with a DEX monitored device
* DEX Self-service for employees
* Proactive Engagement
{#manage-devices-remedial-actions-playbook__playbook-remedial-actions_ul_ivy_1jt_khc}  
Each action card in the playbook panel displays information such as the action name, source, status, start time, and name of user who initiated the action.  
Note:  
You can only monitor current and past remedial actions and cancel ongoing actions run from the Action library on a device page.

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. Select the Devices icon ![]().
3. On the Devices page, select the device to open the device page and view its details.
4. Select the Playbook icon ![]() from the contextual side panel.
5. **Optional:** Monitor actions with the status of New or In Progress by selecting View Playbook on the action card.
6. **Optional:** Cancel an ongoing action by selecting Cancel on the action card.
7. **Optional:** View the history of past remedial actions with the status of Completed, Canceled, or Failed.
   1. Select the History tab.
   2. To track stages of past actions initiated from the device page Action library, select View Playbook on an action card.
   {#manage-devices-remedial-actions-playbook__substeps_qtm_33h_4hc}

*[\>]: and then