---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Monitor system performance

# Monitor system performance {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Monitor your organization's system performance by tracking CPU, memory, disk, and I/O metrics. Use these metrics to help prevent application bottlenecks, identify storage issues such as slow read or write speeds, and detect
delays in data transfer.

## Before you begin

Confirm that the DEX plugin (sn_dex) is installed.

Role required: admin

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. Select the Insights icon ![]() in the primary navigation pane.
3. Select System performance.  
   For more information on the system performance metrics, see [DEX Insights reports](https://www.servicenow.com/docs/9jrGViy0jzjj4qBb75NSpQ "The Digital End-User Experience (DEX) Insights tab provides reports on the user device battery health, system compliance, system performance, and system time.").
{#monitor-system-performance__steps_wjk_25v_bdc}

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