---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# NP VDI policies and configuration files

# Recommended VDI policies and configuration files for NPVDIs {#ariaid-title1}

Release version: Brazil  
Updated October 1, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
VDI policy and VDI configuration file records to activate on your instance so that DEX can monitor non-persistent (NP) Virtual Desktop Infrastructures (VDIs).
Configure these records as described in [Prepare agent deployment on a non-persistent virtual desktop infrastructure machine](https://www.servicenow.com/docs/3cgu29YQwKDkZUuv4HL6eg "Configure the preliminary settings on an instance to enable using the agent with a non-persistent virtual desktop infrastructure machine (NPVDI) machine. NPVDI agents gather data more quickly than traditional agents not enabled for an NPVDI.").  
Note:  
For each record listed in this topic, make sure Active is set to <kbd class="ph userinput">true</kbd>.

## VDI policies {#recommended-policies-np-vdis__recommended-policies-np-vdis-policies}

Configure the following records in the VDI Policies \[sn_agent_vdi_policy\] table.
{#recommended-policies-np-vdis__table-recommended-np-vdi-policies__entry__2}

| Policy | Used for |
|-|-|
| Enhanced Discovery Policy | SaaS and installed usage |
| VISC Get application metric | SaaS and installed usage |
| SAM background policy (Non OsqueryD) | SaaS and installed usage |
| VISC Get browser extension init | SaaS and installed usage |
| VISC Get browser extension device init | SaaS and installed usage |
| SAM discovery | SaaS and installed usage |
| DEX NP VDI Windows Device Metrics | DEX performance metrics |
| DEX NP VDI Windows Apps Metrics | DEX performance metrics |
| DEX Local Metric Tag Enrichment | DEX performance metrics. Requires version 4.3.2 or later. |
| DEX Metrics Reporter | DEX performance metrics |
| DEX Metric Aggregations | DEX performance metrics |
[ ]

{#recommended-policies-np-vdis__table-recommended-np-vdi-policies}

## VDI configuration files {#recommended-policies-np-vdis__recommended-policies-np-vdis-config-files}

Configure the following records in the VDI Configuration Files \[sn_agent_vdi_config_file\] table.
{#recommended-policies-np-vdis__table-recommended-np-vdi-config-files__entry__2}

| Configuration file | Used for |
|-|-|
| AccVisMonitoredUrls | SaaS and installed usage |
| MonitoredServiceApps | SaaS and installed usage |
| DEXAgentSystemConfig | DEX performance metrics |
| DEXMetricEnrichmentSchema | DEX performance metrics |
| DEXMetricRulesConfig | DEX performance metrics |
| DEXMonitoredInstalledApps | DEX performance metrics |
| DEXAdvancedAppMonitoringConfig | DEX performance metrics |
[ ]

{#recommended-policies-np-vdis__table-recommended-np-vdi-config-files} For the check instances, frequencies, and parameters that these policies run, see [DEX policies for non-persistent VDIs](https://www.servicenow.com/docs/N4mE1LyzhCcvPntKCsWlBQ "DEX policies for Windows non-persistent (NP) Virtual Desktop Infrastructures (VDIs) define the check instances, frequencies, and parameters for application, network, and device monitoring.").

To configure the agent on the golden image, see [Enable a non-persistent virtual desktop infrastructure agent](https://www.servicenow.com/docs/m6zTEPVX0DLis1CicW0t_w "Configure an agent to enable it to work in a non-persistent virtual desktop infrastructure (NPVDI) environment. NPVDI agents are self-sufficient and start running checks immediately.").