---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# View client health with MCM

# View client health with MCM {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View client health metrics with the Microsoft Configuration Manager (MCM) application. The metrics include MCM metrics by device count, MCM versions installed on user devices, and device count where MCM action hasn't run in the last 24
hours.

## Before you begin

* MCM must be added or enabled for monitoring.For more details, see [Add an application for monitoring](https://www.servicenow.com/docs/mvyENhpWmUGSkng1DxhY6w "Add an application to the list of monitored applications so you can identify and address application issues as they arise.").

* Advanced monitoring must be configured for MCM.For more details, see [Enable application monitoring](https://www.servicenow.com/docs/c9iqNSQNo~qC45Xn1OViBA "Turn on application monitoring to track performance metrics, diagnose issues, and address potential bottlenecks or failures before they affect users.").

{#view-client-health-with-mcm__ul_op3_ydc_cfc}

[Enable application monitoring](https://www.servicenow.com/docs/c9iqNSQNo~qC45Xn1OViBA "Turn on application monitoring to track performance metrics, diagnose issues, and address potential bottlenecks or failures before they affect users.").

Role required: admin

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. In the primary navigation pane, select the Applications icon ![]().
3. Select Microsoft Configuration Manager (MCM).
4. Select Client health.  
   For more information, see [Installed application Client health page](https://www.servicenow.com/docs/7ap2RzIoAlCl4JJNJ~NQCw "The installed application Client health section presents details on the devices on which the Microsoft Configuration Manager (MCM) policy has run.").

*[\>]: and then