---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# View installed application metrics

# View metrics of an installed application {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View and monitor the CPU and memory usage of your applications to optimize performance and promoting efficient resource allocation.

## Before you begin

Confirm that the DEX plugin (sn_dex) is installed.

Role required: sn_dex.user

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. In the primary navigation pane, select the Applications icon ![]().
3. Select an installed application name.
4. Select Performance under Application metrics.  
   You can view information on the number of crashes, CPU usage, memory and I/O performance, and memory usage trends. For more information on the metrics, see [Installed application Performance page](https://www.servicenow.com/docs/ujqspmOQdgxci588La2Ubw "The Performance page for an installed application presents details on the location and app version, the number of crashes and freezes, and CPU, memory, and I/O performance.").

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