---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# View notifications

# View Desktop Assistant notifications {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View notifications to stay up to date with important information and events in real time.

## Before you begin

DEX
Desktop Assistant \[sn_dex_desktop\] application must be installed. For more information, see [Install Application and Device Health](https://www.servicenow.com/docs/lvbU_Vdm6TylUJ9fpnKGcQ "Install the Digital End-User Experience (DEX) application (sn_dex) to start monitoring devices. Application and Device Health is included as a component of DEX.") and [Download and install Desktop Assistant](https://www.servicenow.com/docs/eU7eb7xWjk4P5iQLDZCJBg "Download and install Desktop Assistant by using operating system-specific installer commands, Desktop Assistant installers, or endpoint management solutions.").

Role required: sn_dex_desktop.user or sn_dex_desktop.admin

## Procedure

1. Log in to Desktop Assistant.  
   For more information, see [Open and log in to Desktop Assistant](https://www.servicenow.com/docs/YqsYD6Ph28WijN~188Butg "Open and log in to Desktop Assistant to get quick access to self-service tools, network tests, important notifications, and support resources.").
2. On the Desktop Assistant home page, select the notifications bell icon ![]().  
   The notifications are displayed in a drop-down list.  
   Note:  
   With the DEX Washington DC release, if a user logs in to Desktop Assistant on a new device, any existing unexpired notifications don't appear in the notifications list.
{#view-notifications__steps_azr_2qr_lwb}