---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Web application Overview page

# Web application Overview page {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Overview page for a web application provides information on active alerts, active devices, active incidents, currently impacted devices, and the mean time to resolve incidents.
{#web-application-overview-form__table_izd_ksn_ddc__entry__2}

| Field | Description |
|-|-|
| Active devices | Total count of active devices for the application. |
| Active alerts | Total count of active alerts for the application. |
| Active incidents | Total count of active incidents for the application. |
| Current impacted devices | Total number of devices impacted due to the application service or performance failure with open alert created. |
| Active alerts and incidents (last 7 days) | Number of open alerts (P1-P5) and incidents (P1-P5) created for the application in the last 7 days. |
| Average MTTR incidents (all time) | Mean time to resolve (MTTR) incidents created due to this application. |
[Table 1. Web application Overview page]

{#web-application-overview-form__table_izd_ksn_ddc}