---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# AWS Customer Gateway

# AWS Customer Gateway pattern-based discovery {#ariaid-title1}

Release version: Brazil  
Updated June 15, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Discovery and Service Mapping Patterns finds AWS customer gateways on your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

## Pattern-based discovery and mapping requirements {#aws-customer-gateway-pattern__section_rpj_fj2_bgc}

Verify the AWS discovery prerequisites
:   For more information, see the prerequisites section in [AWS discovery using patterns](https://www.servicenow.com/docs/Y0yjdHKR~_I76hi21l9C4A "Discovery and Service Mapping Patterns uses patterns to discover components of the Amazon AWS Cloud deployment during horizontal discovery. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.").

Configure the Discovery schedule to support GovCloud
:   Discovering AWS GovCloud (US) accounts requires using a datacenter URL when setting up an AWS service account. For more information, see [Create AWS service accounts](https://www.servicenow.com/docs/AzWp20Be9IzaYIP2IRkfmg "Create AWS service accounts on the ServiceNow AI Platform to access your AWS account during AWS discovery.").

## Data collected by Discovery during horizontal discovery {#aws-customer-gateway-pattern__section_ggp_ql2_bgc}

Discovery populates the data in the CMDB when running the Amazon AWS - Customer Gateway (LP) pattern.  
{#aws-customer-gateway-pattern__table_mkf_2hc_dgc__entry__2}

| Field | Description |
|-|-|
| Name \[name\] | Name or ID if no Name is specified for the customer gateway. |
| Object ID \[object_id\] | ID of the customer gateway. |
| Connection Type \[connection_type\] | Type of VPN connection the customer gateway supports. |
[Table 1. Customer Gateway \[cmdb_ci_customer_gateway\]]

{#aws-customer-gateway-pattern__table_mkf_2hc_dgc}  
{#aws-customer-gateway-pattern__table_endpoint__entry__2}

| Field | Description |
|-|-|
| Name \[name\] | Name or ID if no Name is specified for the customer gateway. |
| Object ID \[object_id\] | ID of the customer gateway. |
[Table 2. Customer Gateway Endpoint \[cmdb_ci_endpoint_cust_gateway\]]

{#aws-customer-gateway-pattern__table_endpoint}

## CI relationships {#aws-customer-gateway-pattern__section_dc4_ghc_dgc}

The Amazon AWS - Customer Gateway (LP) pattern creates the following relationships and references to support AWS Customer Gateway discovery. References link to records in other tables and don't appear in the CI Relationship \[cmdb_rel_ci\] table.  
{#aws-customer-gateway-pattern__table_bkg_jhc_dgc__entry__3}

| CI | Relationship | CI |
|-|-|-|
| Customer Gateway \[cmdb_ci_customer_gateway\] | Hosted on::Hosts | Virtual Machine Instance \[cmdb_ci_instance\] |
| Customer Gateway \[cmdb_ci_customer_gateway\] | Implement End Point To::Implement End Point From | Customer Gateway Endpoint \[cmdb_ci_endpoint_cust_gateway\] |
[Table 3. CI relationships]

{#aws-customer-gateway-pattern__table_bkg_jhc_dgc}  
{#aws-customer-gateway-pattern__table_ci_references__entry__3}

| CI | Field | Referenced CI |
|-|-|-|
| Key Value \[cmdb_key_value\] | Configuration item \[configuration_item\] | Customer Gateway \[cmdb_ci_customer_gateway\] |
[Table 4. CI references]

{#aws-customer-gateway-pattern__table_ci_references}

## AWS Tag discovery {#aws-customer-gateway-pattern__section_lyw_zhc_dgc}

The Amazon AWS - Customer Gateway (LP) pattern collects tags and populates them in the Key Value \[cmdb_key_value\] table.  
{#aws-customer-gateway-pattern__table_ojy_vss_5hc__entry__2}

| Field | Description |
|-|-|
| Key \[key\] | Tag name. |
| Value \[value\] | Tag value. |
| Configuration item \[configuration_item\] | References the Customer Gateway \[cmdb_ci_customer_gateway\] table. |
[Table 5. Key Value \[cmdb_key_value\]]

{#aws-customer-gateway-pattern__table_ojy_vss_5hc}