AWS DataSync Task pattern-based discovery

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of AWS DataSync Task pattern-based discovery

    The AWS DataSync Task pattern-based discovery enables ServiceNow customers to automatically identify and map AWS services within their cloud environments. This functionality is essential for maintaining accurate and up-to-date service mappings in your Configuration Management Database (CMDB).

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    Key Features

    • Prerequisites Verification: Customers must verify AWS discovery prerequisites and ensure relevant resources are not listed in the Resource Inclusion List to prevent duplicate discoveries.
    • Pattern Activation: The discovery pattern for AWS DataSync is disabled by default. Starting from Visibility Content version 6.28.0, activating or deactivating a pattern is not considered a customization, allowing for seamless updates.
    • Discovery Scheduling: For customers using AWS GovCloud, it is necessary to configure the discovery schedule with a proper datacenter URL when setting up an AWS service account.
    • Data Population: The Discovery and Service Mapping Patterns application populates data into both CMDB and non-CMDB tables, depending on the patterns used.

    Key Outcomes

    By utilizing the AWS DataSync Task pattern-based discovery, customers can expect:

    • A comprehensive inventory of AWS DataSync tasks, with details such as the task name, status, and execution mode.
    • A well-structured relationship mapping for AWS resources, enhancing visibility and management of cloud services.
    • Automatic collection of AWS tags, aiding in resource organization and management within the Key Value table.

    Discovery and Service Mapping Patterns finds AWS services on your cloud environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Pattern-based discovery and mapping requirements

    Verify the AWS discovery prerequisites
    For more information, see the prerequisites section in AWS discovery using patterns.
    Remove resources from the Resource Inclusion List table
    Verify that the relevant resource isn't listed in the Resource Inclusion List [sa_cloud_inventory_resource_whitelist] table to avoid duplicate discovery. For more information on removing resources from the Resource Inclusion List, see AWS Resource Inventory discovery with Patterns.
    Enable the relevant pattern
    The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see Activate a disabled pattern.
    Configure the Discovery schedule to support GovCloud
    Discovering AWS GovCloud (US) accounts requires using a datacenter URL when setting up an AWS service account. For more information, see Create AWS service accounts.

    Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

    Data stored in non-CMDB tables

    Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Amazon AWS - DataSync Task - Extended Inventory (LP) pattern.

    You can review the non-CMDB AWS tables by navigating to All > Configuration > AWS. You can also search the navigation filter for the specific pattern name.

    Table 1. AWS DataSync - Task [cmdb_aws_datasync_task]
    Field Description
    Object Id [object_id] The Amazon Resource Name (ARN) uniquely identifying the DataSync task.
    Name [name] The name assigned to the AWS DataSync task.
    Status [status] The current operational status of the DataSync task.
    Configuration Item [configuration_item] References the Cloud App Server [cmdb_ci_cloud_appserver] table.
    Task Mode [task_mode] The execution mode of the DataSync task. For example: one-time or scheduled.

    Data stored in CMDB tables

    Discovery and Service Mapping Patterns application populates data in the CMDB when running the Amazon AWS - DataSync Task - Extended Inventory (LP) pattern.

    Table 2. Cloud App Server [cmdb_ci_cloud_appserver]
    Field Description
    Object ID [object_id] The ARN uniquely identifying the DataSync task.
    Name [name] The name assigned to the AWS DataSync task.
    Install Status [install_status] Install status of the resource. Default value is Installed.
    Operational status [operational_status] Operational status of the resource. Default value is Operational.
    Type [type] Type of resource. The value is set to AWS::DataSync::Task.

    CI relationships

    The Amazon AWS - DataSync Task - Extended Inventory (LP) pattern creates these relationships to support AWS DataSync Task discovery.

    CI Relationship CI
    Cloud App Server [cmdb_ci_cloud_appserver] Hosted on::Hosts AWS Datacenter [cmdb_ci_aws_datacenter]
    AWS DataSync - Task [cmdb_aws_datasync_task] References Cloud App Server [cmdb_ci_cloud_appserver]

    AWS tag discovery

    The pattern collects tags and populates them in the Key Value [cmdb_key_value] table.
    Table 3. Key Value [cmdb_key_value]
    Field Description
    Key [key] Tag name.
    Value [value] Tag value.