AWS Storage Gateway File Share pattern-based discovery

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of AWS Storage Gateway File Share Pattern-Based Discovery

    The AWS Storage Gateway File Share pattern-based discovery facilitates the identification of AWS services within your cloud environment, ensuring you have the latest resources available. It is crucial to update to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store to utilize this feature effectively.

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    Key Features

    • Prerequisites: Ensure the relevant AWS discovery prerequisites are verified before commencing discovery.
    • Resource Inclusion List: Confirm that the resource is not listed in the Resource Inclusion List to prevent duplicate discovery.
    • Pattern Activation: The default setting for the discovery pattern is disabled. Activating it ensures it will receive updates without being considered a customization.
    • Discovery Schedule for GovCloud: For AWS GovCloud accounts, a datacenter URL is required during the AWS service account setup.
    • Data Population: Data is populated in both CMDB and non-CMDB tables during the discovery process for effective management.

    Key Outcomes

    By implementing this pattern-based discovery:

    • Data related to AWS Storage Gateway File Shares will be accurately represented in the CMDB and non-CMDB tables.
    • Users can track and manage AWS resources efficiently through established relationships between configuration items.
    • Tags associated with AWS resources will be collected and stored for better resource management.

    Discovery and Service Mapping Patterns finds AWS services on your cloud environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Pattern-based discovery and mapping requirements

    Verify the AWS discovery prerequisites
    For more information, see the prerequisites section in AWS discovery using patterns.
    Remove resources from the Resource Inclusion List table
    Verify that the relevant resource isn't listed in the Resource Inclusion List [sa_cloud_inventory_resource_whitelist] table to avoid duplicate discovery. For more information on removing resources from the Resource Inclusion List, see AWS Resource Inventory discovery with Patterns.
    Enable the relevant pattern
    The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see Activate a disabled pattern.
    Configure the Discovery schedule to support GovCloud
    Discovering AWS GovCloud (US) accounts requires using a datacenter URL when setting up an AWS service account. For more information, see Create AWS service accounts.

    Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

    Data stored in non-CMDB tables

    Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Amazon AWS - Storage Gateway File Share - Extended Inventory (LP) pattern.

    You can review the non-CMDB AWS tables by navigating to All > Configuration > AWS. You can also search the navigation filter for the specific pattern name.

    Table 1. AWS Storage Gateway - File Share [cmdb_aws_storage_gateway_file_share]
    Field Description
    Object Id [object_id] The Amazon Resource Name (ARN) uniquely identifying the resource.
    Name [name] The name assigned to the resource or file share.
    Configuration Item [configuration_item] References the Cloud Gateway [cmdb_ci_cloud_gateway] table.
    File Share Type [file_share_type] The type of file share provided by the Storage Gateway. For example: NFS or SMB.
    Gateway Arn [gateway_arn] The ARN of the AWS Storage Gateway associated with the resource.

    Data stored in CMDB tables

    Discovery and Service Mapping Patterns application populates data in the CMDB when running the Amazon AWS - Storage Gateway File Share - Extended Inventory (LP) pattern.

    Table 2. Cloud Gateway [cmdb_ci_cloud_gateway]
    Field Description
    Object ID [object_id] The ARN uniquely identifying the resource.
    Name [name] The name assigned to the resource or file share.
    Install Status [install_status] Install status of the resource. Default value is Installed.
    Operational status [operational_status] Operational status of the resource. Default value is Operational.
    Description [short_description] Type of resource. The value is set to AWS::StorageGateway::FileShare.

    CI relationships

    The Amazon AWS - Storage Gateway File Share - Extended Inventory (LP) pattern creates these relationships to support AWS Storage Gateway File Share discovery.

    CI Relationship CI
    Cloud Gateway [cmdb_ci_cloud_gateway] Hosted on::Hosts AWS Datacenter [cmdb_ci_aws_datacenter]
    AWS Storage Gateway - File Share [cmdb_aws_storage_gateway_file_share] References Cloud Gateway [cmdb_ci_cloud_gateway]

    AWS tag discovery

    The pattern collects tags and populates them in the Key Value [cmdb_key_value] table.
    Table 3. Key Value [cmdb_key_value]
    Field Description
    Key [key] Tag name.
    Value [value] Tag value.