Azure DNS zones and record sets discovery using Patterns

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Azure DNS Zones and Record Sets Discovery Using Patterns

    The Azure DNS Zones and Record Sets Discovery functionality within the Discovery and Service Mapping Patterns application enables ServiceNow customers to discover Azure DNS configurations, including zones and their respective record sets. This capability is essential for maintaining accurate data in the Configuration Management Database (CMDB) and ensuring effective IT operations management.

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    Key Features

    • Discovery Patterns: Utilizes Azure - DNS Zones (LP) and Azure - DNS Zone Recordsets (LP) to gather DNS definitions.
    • Data Population: Automatically populates the CMDB with DNS zone and record set data during discovery.
    • CI Relationships: Establishes relationships between discovered resources to enhance visibility and management.

    Prerequisites

    • API Management Service Role: Ensure a user has the API Management Service Reader role in the Azure Console.
    • Service Principal Credentials: Create Azure Service Principal credentials for discovery.
    • Azure Service Account Configuration: Set up a cloud account for Azure.
    • Discovery Schedule: Create a discovery schedule for Azure service accounts.
    • REST API Permissions: Verify and download the Cloud Discovery patterns spreadsheet for user permission management and additional information.

    Key Outcomes

    By implementing the Azure DNS Zones and Record Sets Discovery, customers can expect enhanced visibility into their Azure DNS configurations, improved accuracy in their CMDB, and streamlined management of DNS resources. Regular updates to discovery patterns ensure that customers maintain the newest capabilities and features available.

    The Discovery and Service Mapping Patterns application uses the Azure - DNS Zones (LP) and Azure - DNS Zone Recordsets (LP) Patterns to discover Azure Domain Name System (DNS) definitions (zones and their respective record sets). Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Request apps on the Store

    Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    To learn about Azure DNS zones and record sets and their version that you can discovery, refer to Detailed information on products discovered by ITOM Visibility.

    For more information on Azure cloud discovery, see Discovery for Microsoft Azure.

    Prerequisites

    Verify privileges
    On the Microsoft Azure Console, provide a user with the API Management Service Reader role.
    Create Azure Service Principal credentials
    For more information see: Create Azure cloud credentials.
    Configure Azure service account
    For more information, see Set up a cloud account for Azure.
    Create discovery schedule
    Create a schedule for the relevant Azure service accounts. For more information, see Create a discovery schedule in Cloud Discovery Workspace.

    Verify the REST API Permissions

    Download the Cloud Discovery patterns spreadsheet so you can grant user permissions required for running the Discovery patterns. In addition to permissions, the spreadsheet also includes useful information such as pattern names, types, CI Classes, and links to vendor documentation. New patterns are available quarterly, so check periodically to be sure you have the latest version of the spreadsheet.

    Data collected by Discovery during horizontal discovery

    Discovery populates the data in the CMDB when running the Azure - DNS Zones (LP) and Azure - DNS Zone Recordsets (LP) Patterns.

    Resources discovered by the Azure - DNS Zones (LP) pattern
    Table 1. DNS Zone [cmdb_ci_dns_zone]
    Field Description
    Name [name] The name of the DNS Zone.
    Number Of RecordSets [number_of_recordsets] The number of the recordsets defined within the DNS Zone.
    Operational status [operational_status] The operational status of the DNS Zone.
    State [state] The state of the DNS Zone.
    Install Status [install_status] The install status of the DNS Zone.
    Comments [comments] The field for general comments.
    Resources discovered by the Azure - DNS Zone Recordsets (LP) pattern
    Table 2. DNS Alias [cmdb_ci_dns_alias]
    Field Description
    Name [name] The name of the DNS alias record.
    IP Address [ip_address] IP address of the DNS alias record.
    Comments [comments] Unique identifier for an Azure DNS zone combining service account ID, DNS zone name, and a fixed hash suffix.
    Operational status [operational_status] The operational status of the DNS alias record.
    Table 3. DNS Name [cmdb_ci_dns_name]
    Field Description
    Name [name] The name of the DNS Name record.
    Operational status [operational_status] The operational status of the DNS record.
    Comments [comments] Unique identifier for an Azure DNS zone combining service account ID, DNS zone name, and a fixed hash suffix.

    CI relationships

    These relationships are created to support Azure DNS zone discovery.
    CI Relationship CI
    Resource Group [cmdb_ci_resource_group] Contains::Contained by DNS Zone [cmdb_ci_dns_zone]
    These relationships are created to support Azure DNS zone record set discovery.
    CI Relationship CI
    DNS Zone [cmdb_ci_dns_zone] Contains::Contained by DNS Name [cmdb_ci_dns_name]
    DNS Zone [cmdb_ci_dns_zone] Contains::Contained by DNS Alias [cmdb_ci_dns_alias]
    DNS Name [cmdb_ci_dns_name] Used by::Uses DNS Alias [cmdb_ci_dns_alias]