---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Configure AWS Server CI creation

# Configure Server CI creation during AWS cloud discovery {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create Windows Server or Linux Server configuration items (CIs) during AWS cloud discovery by enabling the sn_itom_pattern.aws_cloud_discovery_populate_server_ci system property.

## Before you begin

* Verify that you have at least version 1.35.1 of Discovery and Service Mapping Patterns.
* Download the [Cloud Discovery patterns spreadsheet](https://downloads.docs.servicenow.com/resource/enus/api/servicenow-discovery-patterns-api-details.xlsx) so you can grant user permissions required for running the Discovery patterns.
* Verify that AWS Systems Manager (AWS SSM) is enabled on the Amazon Elastic Compute Cloud (Amazon EC2) instances.
* Verify SSM Agent execution context.
  * For Linux: The SSM Agent must run as root to retrieve the serial number using `dmidecode`.
  * For Windows: The SSM Agent must run as SYSTEM to retrieve the serial number using `Get-CimInstance Win32_BIOS`.
  {#configure-aws-server-ci-cloud-discovery__ul_ckr_j4s_3kc}

{#configure-aws-server-ci-cloud-discovery__ul_ib1_hgn_gkc}

Role required: admin

## About this task

Before Discovery and Service Mapping Patterns version 1.35.1, Server CIs weren't created during AWS cloud discovery. Starting with version 1.35.1, the sn_itom_pattern.aws_cloud_discovery_populate_server_ci property controls whether Server CIs are created. The default value is false and
Server CIs aren't created. You can set the property to true to create Server CIs for SSM-enabled EC2 instances.

## Procedure

1. In the navigation filter, enter <kbd class="ph userinput">sys_properties.list</kbd>.
2. In the Name column, search for <kbd class="ph userinput">sn_itom_pattern.aws_cloud_discovery_populate_server_ci</kbd>.
3. Select the sn_itom_pattern.aws_cloud_discovery_populate_server_ci property.
4. In the Value field, enter <kbd class="ph userinput">true</kbd>.  
   To stop creating Server CIs during AWS cloud discovery, enter <kbd class="ph userinput">false</kbd>.
5. Select Update.
{#configure-aws-server-ci-cloud-discovery__configure-aws-server-ci-cloud-disc-steps}

## What to do next

Run AWS cloud discovery or wait for the next scheduled
discovery run for the changes to apply.

If your EC2 instances are slow to respond to SSM commands, increase the SSM command wait time. This provides more time before the first status check, enabling Server CIs to be created successfully. For more information, see [set the SSM command wait time](https://www.servicenow.com/docs/5SdLaApdI4ULQ1zAOvetGQ "Increase the wait time for AWS Systems Manager (AWS SSM) commands to support Server CI creation on slow-responding EC2 instances.").
**Related reference**   

* [AWS discovery using patterns](https://www.servicenow.com/docs/Y0yjdHKR~_I76hi21l9C4A "Discovery and Service Mapping Patterns uses patterns to discover components of the Amazon AWS Cloud deployment during horizontal discovery. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.")
* [AWS Linux Server pattern-based discovery](https://www.servicenow.com/docs/bwcNwjZLVgFtuNIlS6kZFw "Discovery and Service Mapping Patterns finds AWS Linux Server configuration items (CIs) in your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.")
* [AWS Windows Server pattern-based discovery](https://www.servicenow.com/docs/gEhm2x_NAH_KGzeU_Yy31g "Discovery and Service Mapping Patterns finds AWS Windows Server configuration items (CIs) in your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.")