---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

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    - australia

ft:locale :

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ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

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workflow :

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---

# Oracle PDBs and CDBs

# Oracle pluggable database and container database discovery {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Oracle pluggable database and container database discovery

The ServiceNow Discovery application supports discovering Oracle pluggable databases (PDBs) and container databases (CDBs).
PDBs are portable collections of database objects that appear as separate databases to Oracle Net clients, while CDBs are collections of PDBs.
To fully utilize this capability, customers may need to update to the latest Discovery and Service Mapping Patterns application from the ServiceNow Store.
Show full answer Show less  

## Prerequisites

* Configure appropriate credentials for discovery:
  * Applicative credentials or Oracle Wallet authentication for UNIX systems
  * Windows credentials for Windows environments
  * SSH credentials for UNIX systems
* Grant database user permissions to query key Oracle tables: `V$DATAFILE`, `V$TEMPFILE`, `V$LOG`, `DBAFREESPACE`, `V$DATABASE`, `V$PDBS`, and `V$PARAMETER`.
* Set applicative credentials at the CDB level to discover PDB relationships and CDB size. For detailed PDB/CDB size and relationship discovery, credentials can be set at both CDB and PDB levels. Without credentials at the CDB level, PDB attributes will not be discovered.

## Data Collected During Discovery

The discovery process collects detailed configuration and size data for both PDBs and CDBs, which populate the CMDB with:

* **cmdbcidborapdbinstance**: Includes PDB instance name (SID), combined CI name, version, edition, install directory, Oracle home, and associated CDB name.
* **cmdbcidbinstancesize**: Contains database instance size details such as total allocated size, used size, and free space, for both CDB and PDB instances.

## Practical Benefits for ServiceNow Customers

* Gain visibility into Oracle database environments at both container and pluggable database levels.
* Accurately track configuration items, their versions, editions, and storage metrics within the CMDB.
* Enable better dependency mapping and relationship discovery between CDBs and PDBs for improved IT service management and impact analysis.  
The ServiceNow Discovery application can discover Oracle pluggable databases (PDBs) and container databases (CDBs). Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.
A PDB is a portable collection of schemas, schema objects, and non-schema objects that
appear to an Oracle Net client as a separate database. A collection of PDBs is called a
container database (CDB).

For more information about PDBs and CDBs, see [What are CDBs, PDBs and Containers?](http://www.oracle-wiki.net/premium:startdocsminimulticdbs)

## Request apps on the Store {#oracle-cdb-pdb-discovery__section_gvb_cql_rlb}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#oracle-cdb-pdb-discovery__inline-send-to-store}

## Prerequisites {#oracle-cdb-pdb-discovery__section_s3d_tkh_w3b}

Set the user credentials and grant permissions:

* Configure [Applicative credentials](https://www.servicenow.com/docs/access?context=applicative-creds&version=australia&pubname=australia-platform-security&ft:locale=en-US) or (for UNIX only) [Oracle Wallet authentication](https://www.servicenow.com/docs/g9CyqvP0bw_aa1tB6O7MCA "Enable Oracle Wallet authentication to use credentials stored on the target server during Oracle database discovery on UNIX systems.")
* For Windows, configure [Windows credentials](https://www.servicenow.com/docs/access?context=r_WindowsCredentialsForm&version=australia&pubname=australia-platform-security&ft:locale=en-US)
* For Unix, configure [SSH credentials](https://www.servicenow.com/docs/access?context=r_SSHCredentialsForm&version=australia&pubname=australia-platform-security&ft:locale=en-US)
* For the Oracle database, configure [Oracle database discovery](https://www.servicenow.com/docs/3xs7lVVB6Bdt7v6pj3KM5A "Discovery can identify an Oracle database instance that is running on UNIX or Windows operating systems. It can also find Oracle clusterware, which runs Real Application Clusters (RAC).")
* Provide a user with permissions to run queries on the following tables:
  * V$DATAFILE
  * V$TEMPFILE
  * V$LOG
  * DBA_FREE_SPACE
  * V$DATABASE
  * V$PDBS
  * V$PARAMETER
  {#oracle-cdb-pdb-discovery__ul_os2_hgv_w3b}
{#oracle-cdb-pdb-discovery__ul_c4h_mcj_hkb}  
Note:  
Set applicative credentials at the CDB level to discover relationships for PDBs and the CDB size only. Alternatively, set applicative credentials at the CDB/PDB level to discover relationships for PDBs and the CDB/PDB size. If you do not set applicative credentials at the CDB level, no PDB attributes are discovered.

## Data collected during Discovery {#oracle-cdb-pdb-discovery__section_uhs_zf5_w3b}

Discovery collects the following data:{#oracle-cdb-pdb-discovery__table_ktj_ph5_w3b__entry__2}

| Table and field | Description |
|-|-|
| cmdb_ci_db_ora_pdb_instance: Relation Type : Managed By​​ ||
| sid | Name of the PDB instance​​ |
| name | Name of the CI in CMDB. This is a combination of sid and the hostname​. |
| version | Version of the PDB as taken from the CDB instance​​ |
| edition | Edition of the PDB as taken from the CDB instance​​ |
| install_directory | Install directory of the PDB as taken from the CDB instance |
| oracle_home​ | Oracle home of the PDB as taken from the CDB instance |
| cdb_name | Name of the cdb sid that contains the PDB. This refers to the Oracle database instance configuration item (CI​) |
| cmdb_ci_db_instance_size: Relation Type : Contained By​​ ||
| sid | Name of the Oracle database CDB/PDB instance​​ |
| name | Name of the CI in CMDB. This is a combination of the sid and the hostname. |
| db_size | Total size allocated to the database instance |
| used_size | Size used by the database instance |
| free_size | Size of the free space on the database instance |
[ ]

{#oracle-cdb-pdb-discovery__table_ktj_ph5_w3b} The following is a dependency view of the relationship between PDBs, CDBs, and
containers.
**Related reference**   

* [Oracle Catalog discovery](https://www.servicenow.com/docs/PbP_QZkcSbZ9p_3~A~XGPw "The Discovery and Service Mapping Patterns application uses the Get Catalog info pattern extension of the Oracle DB on Unix and Oracle DB on Windows patterns to find Oracle Catalog objects. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.")
* [Oracle GLAS data collection using patterns](https://www.servicenow.com/docs/iAKBK4f3bWAx5nfQU8~png "The ServiceNow Discovery application uses the Oracle GLAS Data Collection pattern extensions to discover Oracle GLAS data. This data includes discovered Oracle Database, Middleware, and Java configuration items.")