---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Red Hat SSO Server

# Red Hat Single Sign-On Server pattern-based discovery {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Discovery and Service Mapping Patterns uses the Red Hat - Single Sign-On Server pattern to find Single Sign-On (SS) Server instances running on Windows servers. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

## Pattern-based discovery and mapping requirements {#red-hat-sso-server-pattern__section_prerequisites}

Verify that the following applications are up to date
:
    * Discovery and Service Mapping Patterns
    * Visibility Content
    * CMDB CI Class Models
    * ITOM Content Service
    {#red-hat-sso-server-pattern__ul_apps}

Create Windows credentials
:   For more information, see [Windows credentials](https://www.servicenow.com/docs/access?context=r_WindowsCredentialsForm&version=brazil&pubname=brazil-platform-security&ft:locale=en-US).

Verify read access to the version file
:   Verify you have permission for the following command: `powershell -NoProfile -Command "Get-Content '{process.environmentVariables.JBOSS_HOME.value}\version.txt'"`.

Schedule a horizontal discovery
:   For more information, see [Schedule a horizontal discovery](https://www.servicenow.com/docs/A3BVdNwrtvD7FvMzmPuJVA#t_CreateADiscoverySchedule "A discovery schedule determines what horizontal discovery searches for, when it runs, and which MID Servers are used. Create a discovery schedule for your local environment or a schedule for discovering the resources in your cloud service account.").

## Data collected by Discovery during horizontal discovery {#red-hat-sso-server-pattern__section_data_collected}

Discovery populates the data in the CMDB when running the Red Hat - Single Sign-On Server pattern.

If you have the Software Asset Management Core (com.snc.sam.core) or Software Asset Management (com.snc.software_asset_management) plugins, Discovery also populates the Software Installation \[cmdb_sam_sw_install\] table.  
{#red-hat-sso-server-pattern__table_appl__entry__2}

| Field | Description |
|-|-|
| Name \[name\] | Name of the application in the following format: Red Hat Single Sign-On Server@{hostname}. |
| Product \[product\] | Product name. The value is set to Single Sign-On. |
| Publisher \[publisher\] | Publisher of the application. The value is set to Red Hat. |
| Component \[component\] | Component of the application. The value is set to Server. |
| Installation directory \[install_directory\] | Installation directory of the application. |
| Version \[version\] | Version of the application. |
| Software Install \[software_install\]\* | References the Software Installation \[cmdb_sam_sw_install\] table. |
[Table 1. Application \[cmdb_ci_appl\]]

{#red-hat-sso-server-pattern__table_appl}\* Populated only when a Software Asset Management plugin is activated.

## CI relationships and references {#red-hat-sso-server-pattern__section_ci_relationships}

The Red Hat - Single Sign-On Server pattern creates the following relationships and references to support Red Hat SSO Server discovery. References link to records in other tables and don't appear in the CI Relationship \[cmdb_rel_ci\] table.  
{#red-hat-sso-server-pattern__table_relationships__entry__3}

| CI | Relationship | CI |
|-|-|-|
| Application \[cmdb_ci_appl\] | Runs on::Runs | Windows Server \[cmdb_ci_win_server\] |
[Table 2. CI relationships]

{#red-hat-sso-server-pattern__table_relationships}  
{#red-hat-sso-server-pattern__table_ci_references__entry__3}

| CI | Field | Referenced CI |
|-|-|-|
| Application \[cmdb_ci_appl\] | Software Install \[software_install\] | Software Installation \[cmdb_sam_sw_install\]\* |
[Table 3. CI references]

{#red-hat-sso-server-pattern__table_ci_references}\* Populated only when a Software Asset Management plugin is activated.