---
sourceDocument: Brazil IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Add ACME-compatible certificate authorities

# Add ACME-compatible certificate authorities {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add a certificate authority (CA) that supports the ACME protocol to enable automated certificate request, renewal, and revocation flows.

## Before you begin

Role required: admin

## About this task

Certificate Inventory and Management supports the following ACME CAs: DigiCert, Entrust, Let's Encrypt, EJBCA, Sectigo Universal, and Sectigo Public. If your organization uses a different CA that is compatible with the
ACME protocol, you can add it by creating a record in the Certificate Authority \[sn_disco_certmgmt_ca\] table. No script changes are required.  
Note:  
Errors can occur when using custom ACME-compatible CAs. Contact ServiceNow Support for assistance.

## Procedure

1. Navigate to AllCertificate ManagementCertificate Automate FlowsCertificate Authorities.
2. Select New.
3. Fill in the fields on the Certificate Authority form.  
   {#add-acme-compatible-certificate-authorities__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the CA. |
   | Base API URL | Base URL of the CA's ACME directory endpoint. |
   | ACME | Select this check box to enable the ACME flow for this CA. |
   [ ]

4. Select Submit.

## What to do next

* Create a certificate management credential for the new CA, see [Create credentials for ACME certificate authority](https://www.servicenow.com/docs/25XuUCr9UapQtMr3whqbEA "Create credentials so Certificate Inventory and Management can communicate with your ACME certificate authority (CA) for automated certificate life-cycle management.").
* Set up a routing policy for the new CA, see [Set up routing policies for ACME](https://www.servicenow.com/docs/WNUuqoj0V528hh8m1UYVfw "Set up routing policies to establish automated certificate management based on factors such as certificate authority (CA) and environment for efficient SSL/TLS certificate management.").

*[\>]: and then